# Director, Consumer

**Company**: PayPal
**Location**: Sydney, New South Wales
**Work arrangement**: hybrid
**Experience**: executive
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Sydney-New-South-Wales-Australia/Director--Consumer-Australia_R0138181-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_440f9325-418

## Description

The Director, Consumer establishes a cohesive product and growth strategy for Australia, owning consumer demand and the end-to-end funnel with sharp commercial and growth judgment.

The role balances product design with technical, regulatory and customer needs to deliver relevant, high-quality experiences.

Key responsibilities:

- Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities

- Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships

- Develop and execute an overall business strategy to identify and cultivate strategic partnerships, channels, and opportunities to drive revenue growth and global market expansion

- Influence the negotiation with external partners, engaging cross-functional support colleagues, to ensure successful delivery of solutions for large complex partnerships

- Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities

- Engage closely with product, engineering, and architecture teams to drive the architectural runway and determine the best technical implementation/design

- Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making

- Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners

Requirements:

- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience

Preferred qualifications:

- End-to-end ownership of a consumer growth funnel in a market or regional context , from acquisition and activation through habituation and revenue , with a track record of hitting commitments like active accounts, new accounts volume and quality, 7-day activation, 30-day habituation, and PP+ enrollment against plan

- Fluency in turning cohort and funnel data into concrete growth, risk, and investment calls , deciding where to lean in, where to pull back, and when a product or engagement lever is the right fix

- Experience shaping global product direction from the field: synthesizing local market signal into a ranked, quantified narrative that earns a seat in product discovery and roadmap conversations, even without formal roadmap authority

- A history of co-owning launches from day one , signing off readiness at ramp gates and ensuring products land on time, at quality, with the network (merchant, partner, or channel) genuinely activated

- Comfort operating at the intersection of demand and supply: representing consumer priorities into merchant or partner relationships while leaving deal terms and platform build to the teams that own them

- Proven influence across a matrixed organization , product, marketing, CRM, GTM, sales, and financial services , without direct authority over any of them, built through clear priorities, trust, and disciplined trade-offs

- Background in payments, financial services, technology, or another complex marketplace, ideally with direct P&L, commercial strategy, or consumer product management experience

- Strong quantitative instincts , able to size market opportunity, judge cohort and product quality, and defend a business case with numbers, not just narrative

- An executive communication style: confident setting vision, comfortable making hard trade-offs, and credible enough to align stakeholders who don't report to you

- A bias for autonomy and sound judgment in ambiguity , commercially minded, customer-obsessed, and results-driven even when the mandate is broad and the org lines are blurry

- Solid background from the payments and fintech landscape

- Exposure to loyalty programs

## Skills

### Required
- product management
- growth strategy
- commercial judgment
- partnerships
- negotiation
- influence
- prioritization
- decision-making
- collaboration

### Nice to have
- payments
- financial services
- technology
- complex marketplace
- P&L
- commercial strategy
- consumer product management
- quantitative instincts
- market opportunity
- cohort and product quality
- business case
- executive communication
- autonomy
- sound judgment
- ambiguity
- loyalty programs

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Sydney-New-South-Wales-Australia/Director--Consumer-Australia_R0138181-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)