# Senior Product Manager - Mitigation Platform

**Company**: Wise
**Location**: Budapest
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Wise/744000155174327-senior-product-manager-mitigation-platform?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_43871f29-1d6

## Description

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

About the Team: Mitigation Platform at Wise is dedicated to enhancing the scalability, efficiency, and quality of Wise Operations. Our mission is to develop a robust framework for generating and distributing work across all operations, ensure tasks are assigned to the right person at the right time, create tools and frameworks that empower teams to design their specific workflows, and establish a comprehensive reference for a 360-degree view of customer data.

About the Role: As the Senior Product Manager in Mitigation Platform, you will lead a dynamic, cross-functional team dedicated to standardizing and elevating our operational workflows. Your goal is to equip Wise's operational teams with out-of-the-box solutions and actionable data insights so they can serve our customers efficiently and consistently.

Key Responsibilities:

- Spearhead Servicing improvements by setting the product direction and aligning engineering, design, and operations within Mitigation Platform.

- Provide strategic direction while being hands-on in project leadership and execution. Own the product roadmap and define KPIs/OKRs for your team.

- Collaborate closely with Design, Analytics, Data Science, Operations, and Compliance teams to integrate improvements across the product lifecycle.

- Oversee the execution of key projects, including decreasing friction for customers, automating reviews and assisting agents making the right decisions in reviews.

This role will give you the opportunity to:

- Build world-class products with a world-class product and engineering team.

- Make a real impact on people's lives by building world-class products.

- Empower people to make decisions.

- Grow as a leader.

- Being a key connection between global and regional product teams and operational teams.

A couple of skills that might describe you as a PM:

- You have proven experience in building products at scale.

- You have leadership experience.

- You're hands-on.

- You're data-driven.

- You're an AI-augmented PM.

- You have fresh ideas.

## Skills

### Required
- product management
- leadership
- data analysis
- design
- regulations
- engineering
- AI-augmented PM
- LLMs

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Wise/744000155174327-senior-product-manager-mitigation-platform?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)