# Caseworker

**Company**: International Rescue Committee (IRC)
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $26.80/hr
**Category**: Social Care
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Caseworker_JR00005229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_43718776-12e

## Description

The Caseworker provides trauma-informed services to recently arrived refugees and other qualified immigrants to meet basic needs and support client achievement of self-sufficiency.

**Major Responsibilities:**

- Coordinate timely pre- and post-arrival services to ensure each client has living essentials such as housing, food, medical care, access to transportation and community orientation

- Purchase necessary items, conduct housing set-ups, airport pick-ups, home visits, grocery orientation, bus orientation and other field-based services related to the immediate needs of newcomers. Lift, transport, drive and move items as needed for program delivery.

- Conduct intake to assess needs. Develop self-sufficiency plans and timelines in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.

- Assess and monitor client progress to support their attainment of established goals. Address challenges, and to ensure that available resources are utilized.

- Detail each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.

- Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.

- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.

- Collaborate with colleagues across grants and programs, ensuring that clients access services for which they are eligible. Complete program quality assurance activities to ensure appropriate use of funds.

- Other duties as assigned.

**Job Requirements:**

- Bachelor’s degree in social work or related field of study preferred.

- Prior experience working with refugee and/or immigrant populations required, including casework and/or pre-arrival services

- Prior experience navigating program eligibility and program requirements; ensuring services are provided and appropriately documented

- Strong relationship building, diplomacy, and networking skills; ability to effectively build relationships with clients, colleagues and collaborators

- Demonstrated success working and communicating effectively in a multi-cultural environment.

- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

- Attention to detail and accuracy in work product.

- Fluent in spoken and written English. Proficiency in language(s) spoken by client group strongly desired.

- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.

- Ability to transport, lift and move items as needed to set up homes and otherwise support new arrivals. Lifting and carrying of items 50+ lbs, including larger items such as furniture

- Valid driver’s license and access to a personal, insured vehicle.

- Ability to drive a large van or other passenger vehicles, as needed to conduct work.

**Working Environment:**

- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities. Typically, this position is based at the office 4 days/week and remotely 1 day/week, with potential field work all days.

- Requires schedule flexibility to perform weekend and/or evening work, including but not limited to airport pick-ups.

**Compensation:**

- $26.80/hr

**Benefits:**

- 10 paid sick leave

- 10 U.S. holidays

- 20-25 generous paid time off based on role and tenure

- Medical insurance starting at $163/month

- Dental starting at $6.50/month

- Vision starting at $5/month

- Flexible spending accounts (healthcare, dependent care, and commuter)

- A 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)

- Disability and life insurance

- An Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

## Skills

### Required
- casework
- client assessment
- self-sufficiency planning
- trauma-informed services
- Microsoft Office applications
- database management
- problem-solving
- time management
- relationship building
- diplomacy
- networking

### Nice to have
- language proficiency (non-English)
- experience working with refugee and/or immigrant populations

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Caseworker_JR00005229?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)