# Wholesale Operations Coordinator

**Company**: NEXT
**Location**: Market Harborough, Leicestershire
**Work arrangement**: onsite
**Job type**: full-time
**Salary**: competitive
**Category**: Operations
**Industry**: Retail

**Apply**: https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77427?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_4353b2f3-e67

## Description

We are seeking a Wholesale Operations Coordinator to join our Partnerships team at Joules Head Office in Market Harborough.

As a Wholesale Operations Coordinator, you will be responsible for managing and optimising our wholesale order book, ensuring end-to-end order execution, on-time deliveries, and providing exceptional customer service to our partners.

Key responsibilities:

- Managing partner orders from start to finish

- Working closely with Finance and Sales teams to clear account hiccups

- Coordinating with the Distribution Centre to ensure timely deliveries

- Handling returns, credits, and claims

- Building relationships with wholesale partners and internal teams

- Providing operational insights in partner meetings

- Solving everyday problems and escalating issues when needed

- Maintaining accurate records and administrative tasks

Requirements:

- Commercial confidence and organisational skills

- Problem-solving and detective skills

- Excellent communication and relationship-building skills

- Ability to work under pressure and think on your feet

- Attention to detail and IT skills, particularly with spreadsheets and Google Workspace

Benefits:

- 23 days holiday plus bank holidays

- Health and Wellbeing benefits, including opt-in healthcare cash plan and free digital GP

- Flexible start and finish times

- 25% staff discount on Joules and NEXT products

- Up to 10% off most NEXT partner Brands & Branded Beauty products

- Life assurance and reward schemes

- Collaborative and supportive working environment

- Competitive employer pension contributions

## Skills

### Required
- organisational skills
- problem-solving
- communication skills
- attention to detail
- IT skills

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Source: [Apply at ekeq.fa.em2.oraclecloud.com](https://ekeq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3001/job/77427?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)