# Executive: Program & Customer Success Leader

**Company**: Synopsys
**Location**: Sunnyvale, California
**Experience**: executive
**Job type**: full-time
**Salary**: $209800-$314600
**Category**: Operations
**Industry**: Technology
**Ticker**: SNPS
**Wikidata**: https://www.wikidata.org/wiki/Q2303478

**Apply**: https://careers.synopsys.com/job/sunnyvale/executive-program-and-customer-success-leader/44408/103099251648?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/executive-program-and-customer-success-leader-434bbf55-3c3/

## Description

You are an accomplished semiconductor leader who has led complex, strategic customer engagements spanning multiple products, programs, engineering organizations, and geographies. You understand the semiconductor development lifecycle deeply enough to engage credibly with engineering leaders, while maintaining the broader perspective needed to manage customer commitments, execution risk, organizational dependencies, and business outcomes.

### What You'll Be Doing

- Provide leadership for a portfolio of concurrent, interdependent semiconductor and IP programs supporting a strategic customer

- Serve as a senior customer-facing leader, building trusted relationships with key stakeholders and ensuring alignment on priorities, commitments, risks, and outcomes

- Establish and drive program governance, integrated planning, execution cadence, customer commitments, and executive-level reporting

- Lead across multiple customer programs, bringing together product, engineering, program, and customer-facing teams to drive coordinated execution

- Maintain an integrated view of schedules, milestones, dependencies, risks, quality, readiness, and customer deliverables across the engagement

- Drive cross-functional execution across complex semiconductor development programs, from product development and integration through validation and customer deployment

- Anticipate cross-program risks and dependencies, driving proactive mitigation and timely resolution before they impact customer commitments

- Lead resolution of complex issues requiring alignment across customers, programs, functions, and senior stakeholders

- Establish the discipline, transparency, and accountability required to deliver consistently across a large-scale strategic customer engagement

### The Impact You Will Have

- Provide a single, integrated executive program view across a highly complex strategic customer engagement

- Improve predictability across interconnected programs by identifying technical, schedule, quality, and organizational risks earlier

- Strengthen customer confidence through transparency, accountability, responsiveness, and consistent execution

- Accelerate decision-making and issue resolution across organizational boundaries

- Ensure customer commitments translate into executable plans with clear ownership, dependencies, milestones, and measures of success

- Enable engineering and customer-facing organizations to operate as one coordinated team toward shared customer outcomes

- Strengthen Synopsys' ability to execute successfully on large-scale, highly complex strategic customer engagements

### What You'll Need

- BSEE or equivalent technical degree, with extensive semiconductor industry experience and demonstrated leadership of highly complex engineering and customer programs

- Significant leadership experience in semiconductor, SoC, silicon IP, or similarly complex technology-development environments

- Demonstrated experience leading a portfolio of concurrent and interdependent programs, beyond the management of a single project or product

- Extensive leadership experience working directly with strategic customers and senior engineering, business, and program stakeholders

- Strong understanding of the semiconductor development lifecycle, including architecture, design, verification, implementation, IP integration, silicon validation, release, and production

- Exceptional program leadership capabilities, including integrated planning, governance, risk and dependency management, metrics, executive reporting, and escalation management

- Proven ability to influence and align senior leaders across highly matrixed, global organizations without relying on direct authority

- Strong business judgment and the ability to balance customer priorities, engineering realities, resources, quality, schedule, and long-term strategic objectives

- Excellent executive communication, negotiation, stakeholder-management, and decision-making skills

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## Skills

### Required
- semiconductor
- program leadership
- customer success
- engineering management

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Source: [Apply at careers.synopsys.com](https://careers.synopsys.com/job/sunnyvale/executive-program-and-customer-success-leader/44408/103099251648?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)