# Director, Enterprise AI Operations **Company**: Forbes **Location**: United States **Experience**: executive **Job type**: full-time **Salary**: $180,000 - $195,000 **Category**: Operations **Industry**: Media **Apply**: https://job-boards.greenhouse.io/forbes/jobs/6099433004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_430be1b9-578 ## Description Forbes is seeking a Director, Enterprise AI Operations to lead the design and execution of AI operations across Forbes. This is an internal-facing role focused on transforming how teams operate, not building external AI products. The successful candidate will work closely with executive leadership to execute Forbes's enterprise AI enablement & operational strategy by embedding AI into the core workflows that power Editorial, Audience, Revenue, and internal operations. Responsibilities: - AI Operations & Execution - Execute and operationalize Forbes's internal AI roadmap in partnership with executive leadership. - Drive implementation of a focused set of high-impact AI initiatives that materially improve workflows and business outcomes. - Translate strategic priorities into scalable operational programs, processes, and execution plans. - Ensure AI capabilities are embedded into existing workflows and systems rather than operating as parallel or optional tools. - Partner closely with Product and Engineering teams to support the successful deployment and integration of AI capabilities across the organization. - Cross-Functional Enablement & Change Management - Lead enterprise-wide AI adoption efforts across Editorial, Audience Development, Consumer Revenue, Advertising, and corporate functions. - Build and scale repeatable enablement systems, training programs, and operational playbooks that drive sustained behavioral change. - Own change management processes end-to-end, proactively identifying resistance points, gathering feedback, and partnering with department leaders to improve adoption. - Build and manage an internal AI community of practice to share knowledge, best practices, and workflow innovations across teams. - Partner with HR and organizational leadership to support workforce readiness and AI literacy initiatives. - Governance & Operational Discipline - Support AI governance efforts in partnership with Product, Legal, Editorial Standards, Security, and Privacy teams. - Help establish operational standards and processes for responsible AI usage, including sourcing, attribution, disclosure, and approved use cases. - Assist in rationalizing Forbes's AI tooling ecosystem by evaluating usage, overlap, adoption, and business value. - Partner with leadership on vendor evaluations, implementation planning, and operational rollout of AI tools and platforms. - Monitor operational and reputational risks associated with AI adoption and escalate concerns proactively. - Measurement & Business Impact - Build and maintain operational reporting frameworks and dashboards that track AI adoption, workflow efficiency, time savings, output quality, and business impact. - Define and measure success based on organizational adoption and measurable operational outcomes. - Partner with leadership to assess ROI and effectiveness of AI initiatives across teams and workflows. - Support budget and vendor management processes with a focus on operational efficiency and measurable value creation. - Communication & Leadership - Communicate clearly and effectively with senior leadership and cross-functional stakeholders regarding initiative progress, adoption metrics, operational challenges, and business impact. - Serve as the operational lead for enterprise AI transformation initiatives across the company. - Lead and develop a high-performing team focused on execution, enablement, and operational excellence. - Foster strong cross-functional alignment while maintaining focus on organizational outcomes and execution discipline. The Ideal Candidate: - 8–12+ years of experience in transformation, operations, product, platform, or program leadership roles. - Proven track record in building and scaling AI operations functions or enterprise operational programs that changed how teams work. - Strong change management experience, including driving adoption across large, diverse, and sometimes resistant organizations. - Experience defining and managing operational standards, workflows, and governance frameworks at scale. - Experience executing complex cross-functional initiatives with multiple stakeholders and competing priorities. - Comfortable operating in ambiguous, high-visibility environments with evolving priorities. - Strong operational and execution instincts, with the ability to translate strategic direction into scalable implementation plans. - Experience building or scaling internal systems, workflows, enablement programs, or operational platforms. - Exceptional organizational and stakeholder management skills. - Hands-on experience applying AI/LLMs to operational workflows, with sharp instincts for where they create value and where they don't. - Data-driven mindset with experience measuring operational impact and adoption outcomes. - Fluency in translating complex initiatives into clear operational direction and organizational alignment. - Comfortable serving as a force multiplier for executive leadership by helping operationalize and scale strategic initiatives across the organization. - Background in consulting, internal strategy, change management, or operational excellence functions within scaled organizations. - Experience in digital media, publishing, or content-driven businesses. - Experience leading enterprise workflow or large-scale operational transformation initiatives. - Familiarity with personalization systems, content operations, or audience growth mechanics. - Experience operationalizing AI platforms such as OpenAI, Vertex AI, or similar. - Experience partnering with Legal, Privacy, Security, or Compliance teams on technology initiatives. - Experience managing or rationalizing complex SaaS or AI tooling environments. ## Skills ### Required - AI operations - change management - operational standards - governance frameworks - cross-functional initiatives - stakeholder management - AI/LLMs - data-driven mindset ### Nice to have - digital media - publishing - content-driven businesses - enterprise workflow - large-scale operational transformation - personalization systems - content operations - audience growth mechanics - OpenAI - Vertex AI --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/forbes/jobs/6099433004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)