# Card Payment Specialist (Product) - Engine by Starling

**Company**: Starling
**Location**: London, England
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://jobs.workable.com/view/1937KUtUCiA4b6doLZX3us/hybrid-card-payment-specialist-(product)---engine-by-starling-in-london-at-starling?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_42cc140d-31b

## Description

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

In this role within Engine’s Product & Technology function, you’ll be the primary technical point of contact for Cards for the product, engineering, and client success teams.

You’ll be responsible for managing the day-to-day communications with the card schemes, handling incidents, and investigating bugs for our clients.

Your work will span product strategy, client-facing requirements gathering & solution design, and technical card product ownership in an Engineering context.

Responsibilities:

- Reviewing and tracking to completion all Visa and Mastercard bulletins in a timely manner, and cascading to the appropriate teams.

- Ensuring mandates are implemented in line with card scheme requirements and deadlines.

- Ensuring appropriate compliance of MasterCard/VISA Scheme rules.

- Serve as the technical point of contact with the various Card Schemes (including Mastercard and Visa), ensuring alignment with both internal and external stakeholders.

- Provide technical support on various card projects across multiple card schemes.

- Act as an escalation point for card queries and issues, working closely with Engine’s cards engineering teams and client success teams, providing technical expertise to drive solutions.

- Support the product team and solution architects when designing solutions which meet the needs of the client and future roadmap items.

- Prepare and maintain card product documentation including user guides and FAQs to be used by the client success and new and existing Engine clients.

Requirements:

- Relevant experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing.

- Card payments and card scheme knowledge / experience in the debit or credit card industry

- 2+years experience working in a Financial Institution, preferably in banking

- Experience working across different regions and jurisdictions is a plus

- You are comfortable leading multiple workstreams on the go

- Strong analytical and problem solving skills

- Ability to effectively partner with different teams on a regular basis and build effective working relations (in particular with engineering, delivery and product)

- Excellent written and verbal communication skills.

Benefits:

- 33 days holiday (including public holidays, which you can take when it works best for you)

- An extra day’s holiday for your birthday

- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off

- 16 hours paid volunteering time a year

- Salary sacrifice, company enhanced pension scheme

- Life insurance at 4x your salary & group income protection

- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton

- Generous family-friendly policies

- Incentives refer a friend scheme

- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks

## Skills

### Required
- Visa
- Mastercard
- card payments
- regulatory compliance
- 3DS
- mobile wallets
- card processing

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Source: [Apply at jobs.workable.com](https://jobs.workable.com/view/1937KUtUCiA4b6doLZX3us/hybrid-card-payment-specialist-(product)---engine-by-starling-in-london-at-starling?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)