# Shift Lead - Cafe

**Company**: Marks & Spencer
**Location**: Bangor, County Down
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140543?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_424b7b8f-93f

## Description

We are seeking a Shift Lead - Cafe to join our team at Bloomfield Shopping Centre, Unit 29, Bangor, County Down.

As a Shift Lead, you will lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. You will also lead the floor in the absence of the Colleague Manager.

Key responsibilities:

- Coordinate resource to deliver operational tasks during the fill operation

- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening

- Allocate resource effectively to deliver a quick payment experience

- Enable all daily operational processes to be implemented efficiently across their area of the store

- Coordinate the team to deliver a clean, safe and well-presented store

- Play a part in creating a great team atmosphere that is inclusive of everyone

- Role model great Customer Service

- Role model the M&S behaviours and Colleague Expectations across the store

- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues

- Support nearby stores if operationally required

- Responsible for being a key holder and answering call outs as required

- Responsible for tasks related to the opening and closing of the building

Benefits:

- Competitive salary

- Opportunity to work with a leading retail organisation

- Collaborative and inclusive team environment

About Us: M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.

Job Info:

- Job Identification: 140543

- Job Category: Retail

- Posting Date: 10/14/2026

- Apply Before: 11/03/2026

- Job Schedule: Full time

- Job Shift: Flexible

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/140543?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)