# Account Manager

**Company**: Flexport
**Location**: Milan, Italy
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: €35,200-€48,400 EUR
**Category**: Sales
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8009994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_413648f1-816

## Description

## Job Summary

The Account Manager will help clients grow and realize the Flexport value proposition by deeply understanding the client's supply chain and partnering to find solutions.

## Responsibilities

- Cultivate and grow relationships with key business stakeholders to empower clients and deepen the relationship with Flexport.

- Meet regularly with clients to monitor account health and find ways to improve their experience.

- Identify, develop, and close upsell, cross-sell, and renewal opportunities.

- Monitor client financial health and ensure consistent payment schedules.

- Lead client onboarding and create standard operating procedures.

- Guide implementation stages and timelines for new opportunities and clients.

- Monitor client metrics data and work with Global Operations teams to address escalations.

- Prepare and present quarterly strategy reviews with clients.

- Drive product adoption with client stakeholders.

- Review and document client success criteria.

- Continuously expand knowledge of supply chain processes.

- Use data to monitor the health of the book of business.

## Requirements

- 2-4 years of experience in sales/account management or a client-facing role.

- Background in logistics, freight forwarding, or supply chain preferred.

- Client-centric with strong problem-solving skills.

- Hands-on, process-oriented, and structured thinking.

- Deeply curious and detail-oriented.

- Strong business acumen and proven track record of selling products.

## Benefits

- Opportunity to contribute to a fast-growing company.

- 22 vacation days, paid permits and time off, and flexible holidays.

- Lunch compensation up to 12 euros/day.

- Health Insurance and Life insurance.

- Statutory pension contributions.

- Employee assistance program.

- Equity program.

- Parental leave benefit.

## Salary

The base gross salary range for this position is €35,200-€48,400 EUR.

## Skills

### Required
- client management
- supply chain knowledge
- problem-solving
- communication
- sales

### Nice to have
- logistics
- freight forwarding
- account management

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8009994?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)