# Manager, Performance Success

**Company**: Dow Jones
**Location**: NYC
**Experience**: senior
**Job type**: full-time
**Salary**: $85,000 - $105,000
**Category**: Product Management

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Performance-Success-Manager_Job_Req_52413?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40de3197-7f6

## Description

Our Client Success Group is a team of post-sales experts who work with Wall Street Journal | Barron's Group advertising and events clients.

The Performance Success team leads measurement, optimization, and performance storytelling, helping clients understand the impact of their investment and driving renewal and growth through insight-led narratives.

The Manager, Performance Success is responsible for campaign measurement, performance optimization, and developing narrative-driven recaps that connect performance to client KPIs and business outcomes.

**You Will:**

- Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch

- Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies

- Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact

- Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority

- Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain)

- Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights

- Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements

- Educate internal teams (Sales, Planning, Client Success, Marketing, etc.) on content and media best practices.

**You Have:**

- 5+ years of experience in digital media, analytics, campaign performance, or a related field

- Experience managing multi-channel digital and social campaigns

- Strong analytical skills and ability to translate data into insights and recommendations

- Strong client-facing communication and presentation skills and comfort leading performance conversations

- Proven ability to manage multiple complex programs in a fast-paced, deadline-driven environment; project management tool experience (e.g., Asana) is a plus

- A proactive, solutions-oriented mindset with high attention to detail and a collaborative, "can-do" attitude

**Our Benefits:**

- Comprehensive Healthcare Plans

- Paid Time Off

- Retirement Plans

- Comprehensive Medical, Dental and Vision Insurance Plans

- Education Benefits

- Paid Maternity and Paternity Leave

- Family Care Benefits

- Commuter Transit Program

- Subscription Discounts

- Employee Referral Program

## Skills

### Required
- digital media
- analytics
- campaign performance
- client-facing communication
- presentation skills
- project management

### Nice to have
- Asana
- Meta
- LinkedIn
- Google
- Taboola/Outbrain

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/NYC---1211-Ave-of-the-Americas/Performance-Success-Manager_Job_Req_52413?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)