# Safety Trainer - Monetization

**Company**: xAI
**Location**: Bastrop, TX
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Education
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q120599684

**Apply**: https://job-boards.greenhouse.io/xai/jobs/5128245007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40d94320-5bf

## Description

## ABOUT xAI

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

## RESPONSIBILITIES:

- Training Design & Delivery: Create and facilitate high-impact learning experiences,including live virtual sessions, in-person workshops, and asynchronous e-learning,focused on Ads, payment systems, fintech products.

- Onboarding & Enablement: Lead the end-to-end onboarding for new hires, (including Customer service agents, Ad Operations & Payments) equipping them with the technical and soft skills needed for Ads, Payments & fintech landscape.

- Content Development: Design and maintain updated instructional materials, such as user manuals, job aids, and knowledge base content.

- Performance Metrics: Assess training effectiveness using data-driven metrics, such as adoption rates and assessment scores, to identify skill gaps and refine programs.

## BASIC QUALIFICATIONS:

- Bachelor’s degree in Education, Instructional Design, or related field (or equivalent practical experience)

- Experience: Most roles require 3–5+ years in technical training or enablement within a corporate or financial setting.

- Expertise in designing and scaling agent training programs, including content development.

- Adult Learning Principles: Proficiency in instructional design models (e.g., ADDIE) and tailoring content for professional learners.

- Technical Proficiency: Experience with Learning Management Systems (LMS), CRM tools, and content authoring software like Articulate 360 or Adobe Captivate. Strong data analytics skills to determine learning requirements

- Excellent project and program management capabilities with a track record of cross-functional collaboration

- Experience leveraging AI tools and technologies to enhance training management and operational efficiency.

- Track record of building cross-functional safety training programs in partnership with Customer Support, Ads & payments stakeholders, using role-plays and metrics to close skill gaps and strengthen platform trust/safety.

## PREFERRED SKILLS AND EXPERIENCE:

- Demonstrated ability to collect, analyze, and visualize complex data to inform strategic decisions

- Proficiency with BI and dashboard tools (e.g., SQL, Dremel, Looker/Data Studio, Tableau) to craft data-driven narratives

- Familiarity with AI-powered analytics and automation platforms for quality improvement and operational optimization

- Ability to own the end-to-end maintenance of internal and external knowledge bases, including creating new articles, updating existing content, archiving outdated information, and optimizing structure for better searchability and user experience.

- Certified Professional in Talent Development (CPTD), Training Industry Certified Professional in Training Management (CPTM) or similar certification

## ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

## Skills

### Required
- Learning Management Systems (LMS)
- CRM tools
- Content authoring software
- Data analytics
- Project and program management

### Nice to have
- BI and dashboard tools
- AI-powered analytics and automation platforms
- Knowledge base maintenance
- Certified Professional in Talent Development (CPTD)
- Training Industry Certified Professional in Training Management (CPTM)

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/xai/jobs/5128245007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)