# Sales Advisor - Hospitality - Killarney

**Company**: Marks & Spencer
**Location**: Killarney
**Job type**: contract
**Category**: Hospitality
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/138435?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40cadea2-06e

## Description

Join our team in the M&S Café Killarney – the heart of our store and a place where customers come to recharge.

This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

**Key Accountabilities**

The Key Accountabilities describe the activities you will do within your role:

**Customer**

- Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours

- Always put the customer first and prioritise customer before task

- Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability

- Involvement in Plan A activity to support store and local community initiatives

**Selling**

- Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels

- Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions

- Actively take part in store events to achieve selling targets.

- Create selling opportunities at all service points

**Store**

- Understand the store business priorities and play your part to improving the store performance

- Follow safe and legal working practices

- Make every penny count by working productively and minimise losses throughout the store

- Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

**Team**

- Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs

- Own your personal development, continuing to look for opportunities to grow your knowledge

- Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/138435?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)