# Senior System Analyst

**Company**: HKEX
**Location**: TKO
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Finance

**Apply**: https://hkex.wd3.myworkdayjobs.com/en-US/HKEXCareerPage/job/HK-TKO-5F/XMLNAME--Senior--Systems-Analyst---Listing---Corporate-Systems--12-month-contract-_R004520?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40c0937a-139

## Description

The Listing Systems Team at HKEX is looking for a motivated and energetic Senior System Analyst to join our team. You will participate in the full software development lifecycle, including solution design, development, testing, deployment, and production support of PEGA-based applications supporting HKEX's Listing Department.

**Responsibilities:**

- Analyse, design, develop, and support PEGA workflow and case management solutions for HKEX Listing business processes.

- Collaborate with stakeholders to gather requirements, analyse business processes, and design workflow solutions that enhance operational efficiency and regulatory compliance.

- Drive solution design reviews and ensure PEGA applications comply with enterprise architecture, security, resiliency, and performance requirements.

- Coordinate development, testing, deployment, and production support activities across internal teams and external vendors.

- Manage application releases, change requests, defect fixes, and production incidents, ensuring service levels and business expectations are met.

- Conduct root cause analysis for production issues and implement corrective and preventive measures to improve system stability and reliability.

- Define and execute testing strategies covering functional, integration, performance, resilience, and disaster recovery requirements.

- Support system enhancements and technology upgrades, including platform modernization, infrastructure changes, and application optimizations.

- Maintain comprehensive technical documentation and ensure knowledge transfer to support and operations teams.

**Requirements:**

- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.

- Minimum 8 years of experience in software development, implementation, and support of enterprise-scale business applications, preferably within financial services or other regulated industries.

- Hands-on experience in PEGA application development, case management, and enterprise application support.

- Strong understanding of the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and production support.

- Proven experience in incident management, problem resolution, root cause analysis, and production support for business-critical systems.

- Solid knowledge of relational databases, including SQL Server, with experience in database troubleshooting, query optimization, and performance tuning.

- Experience integrating applications with external systems and services, with a good understanding of enterprise application architecture and system design principles.

- Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify issues and deliver effective solutions in a timely manner.

- Experience working in Agile development environments and using collaboration tools such as Jira, Confluence, and source code management platforms.

- Ability to work closely with business users, project teams, and vendors to gather requirements, coordinate deliverables, and ensure successful project execution.

- Self-motivated and proactive team player with strong ownership, able to work independently while contributing effectively within a collaborative team environment.

- Good communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

- Professional certifications in PEGA (CSA, CSSA) and PMP certification would be an advantage.

- Experience in stock exchange, financial market, regulatory, or workflow-intensive systems would be highly desirable.

- Proficiency in both written and spoken English and Chinese (Putonghua).

## Skills

### Required
- PEGA application development
- case management
- enterprise application support
- software development lifecycle
- incident management
- problem resolution
- root cause analysis
- relational databases
- SQL Server
- database troubleshooting
- query optimization
- performance tuning
- enterprise application architecture
- system design principles
- Agile development environments
- Jira
- Confluence
- source code management platforms
- Chinese

### Nice to have
- PEGA certifications (CSA, CSSA)
- PMP certification
- stock exchange
- financial market
- regulatory
- workflow-intensive systems
- Chinese (Putonghua)

---

Source: [Apply at hkex.wd3.myworkdayjobs.com](https://hkex.wd3.myworkdayjobs.com/en-US/HKEXCareerPage/job/HK-TKO-5F/XMLNAME--Senior--Systems-Analyst---Listing---Corporate-Systems--12-month-contract-_R004520?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)