# Legal Engineer, Product Specialist (in-house)

**Company**: Harvey
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Category**: Legal
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/harvey/ec9e2cd5-af31-4f9c-8b12-d2088a83753a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40b70198-f95

## Description

At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.

As a Legal Engineer - Product Specialist, you will leverage your legal expertise to help customers seamlessly integrate Harvey into their daily workflows, driving adoption, increasing utilization, and supporting long-term expansion and renewal.

**Responsibilities**

- Build trusted relationships with law firm and in-house legal teams by understanding their unique workflows and offering tailored guidance on how to incorporate Harvey's AI into their daily practice.

- Design and lead onboarding sessions, training workshops, and ongoing enablement programs that drive adoption and maximize the value of Harvey's platform.

- Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts through demonstrated impact and engagement.

- Proactively surface obstacles to adoption by engaging users with thoughtful questions and legal empathy, then develop and implement strategies to overcome them.

- Translate legal practice needs into actionable feedback for the product and engineering teams, helping to shape product development through a lawyer's lens.

- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.

- Contribute to customer-facing content (e.g., training materials, use case guides, FAQ resources) to ensure continued customer success across a range of practice areas.

- Support the credibility and brand of Harvey as the leading AI platform for lawyers by delivering high-quality, domain-specific guidance that meets the expectations of top-tier legal professionals.

- Travel may be required from time to time, including visits to customer office locations and company offices.

**Requirements**

- Qualified in England & Wales

- At least 3 years of experience practicing law within a top in-house team

- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels

- Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos

- Strong understanding of legal processes and challenges faced by legal professionals

- Curiosity about AI's potential to transform the legal industry

- Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships.

## Skills

### Required
- legal expertise
- AI knowledge
- customer-facing experience
- presentation skills
- relationship building

### Nice to have
- sales experience
- law firm business development
- client management

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/harvey/ec9e2cd5-af31-4f9c-8b12-d2088a83753a?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)