# Account Executive (Agentforce Service)

**Company**: Salesforce
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/France---Paris/Account-Executive---Agentforce-Service_JR330240?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_406224d1-56b

## Description

Salesforce is seeking an Account Executive (Agentforce Service) to join their team focusing on the French markets.

As an Account Executive, you will formulate and execute a Service Cloud sales strategy for specific industries, driving revenue growth by penetrating the current customer base and developing new customers and new use cases.

**Responsibilities:**

- Demand Generation:

+ Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects 	+ Create new leads from systematic prospecting of Service leaders 	+ Leverage business from new & established relationships

- Customer Focus:

+ Define the contribution of a service transformation to an overall account specific vision and plan 	+ Define and pitch the specific value of a service transformation to prospect's management 	+ Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand 	+ Strategise, negotiate & close business on VP and CxO level

- Scale your business:

+ Define and execute a plan to accelerate growth of our already fastest growing solution 	+ Be top of mind at your peers in the extended sales team 	+ Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques

- Trusted advisor:

+ Be a trusted advisor for customer service transformation to our customers and prospects 	+ Evangelise the radical transformation & AI benefits in customer service in customer meetings, on fairs or events 	+ Have a specific point of view on the future challenges and opportunities in customer service

**Required Skills:**

- Extensive background in service applications and/or operational Customer Service Management

- Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise

- Proven understanding of Customer Service Business, Customer Service Operations as well as buyer's profiles

- Strong analytic and task solving skills and the ability to succeed in a fast paced environment

- Proven ability to work well as part of an extended sales team

## Skills

### Required
- Customer Service Management
- Service Applications
- Sales
- Customer Engagement
- Analytic skills
- Task solving skills

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/France---Paris/Account-Executive---Agentforce-Service_JR330240?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)