# Account Manager Latin America

**Company**: ICIS
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Consulting

**Apply**: https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Home-Based---Mexico/Account-Manager-Latin-America_R116688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_40536600-8d8

## Description

We are seeking an experienced Account Manager to join our team in Latin America. As an Account Manager, you will manage and grow a portfolio of strategic customer accounts across the region. You will partner with customers to understand their priorities, strengthen long-term relationships, and identify opportunities to expand the value they receive from ICIS solutions.

**Responsibilities**

- Build and maintain long-term relationships with clients through regular communication, business reviews, and strategic meetings.

- Cultivate customer connections by building compelling, lasting relationships by engaging with key decision-makers, fostering trust, and ensuring loyalty.

- Proactively understand customer objectives, workflows, and business challenges to deliver ongoing value through a consultative approach.

- Enhance customer engagement through phone, email, social media, video conferences, onsite meetings, and monthly travel to client locations.

- Identify, develop, and close new sales opportunities within assigned customer accounts.

- Achieve retention and revenue targets by expanding customer usage, increasing account spend, and supporting contract renewals.

- Conduct regular status, performance, and strategy discussions with senior customer stakeholders and executive sponsors.

- Partner closely with Business Development Managers and cross-functional teams to ensure customer success and maximize commercial outcomes.

- Manage a domestic or regional territory by developing and executing effective account plans aligned with customer and business objectives.

**Requirements**

- 5+ years of experience in account management, customer retention, and revenue growth within a B2B sales environment.

- Fluent English.

- Willing to go to the office two to three times a week.

- Proven track record of managing and growing strategic customer relationships while consistently achieving commercial targets.

- Be inquisitive and unafraid to question the status quo, dedicated to improving customer outcomes.

- Build world-class customer experiences, coupled with excellent communication skills, both verbal and written.

- Coachable, adaptable, and open to learning structured sales methodologies and best practices.

- Excellent English verbal and written communication skills.

- Working effectively under pressure and being available for international travel.

- Have experience working with CRM systems, including Salesforce.com.

- Self-motivated, collaborative, and results-oriented, with a high-performance mindset and strong sense of ownership.

## Skills

### Required
- account management
- customer retention
- revenue growth
- B2B sales
- CRM systems
- Salesforce.com
- English

---

Source: [Apply at relx.wd3.myworkdayjobs.com](https://relx.wd3.myworkdayjobs.com/en-US/RiskSolutions/job/Home-Based---Mexico/Account-Manager-Latin-America_R116688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)