# Senior Manager, Product Management – Field Intelligence

**Company**: GSK
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/USA---Pennsylvania---Philadelphia/Senior-Manager--Product-Management---Field-Intelligence_448750-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_402999b6-fa0

## Description

The Senior Manager, Product Management – Field Intelligence is responsible for the technology strategy, roadmap, architecture, delivery, lifecycle management, and operational excellence of GSK's unified Field Intelligence platform supporting the US Commercial organization.

This role serves as the Technology Product Manager for the end-to-end Field Intelligence ecosystem, transforming trusted commercial data into actionable insights, recommendations, and AI-powered experiences that improve field effectiveness and decision-making.

The Senior Manager is accountable for the technology product across the full data-to-experience stack, partnering with Data Engineering, Data Architecture, Enterprise Architecture, AI Engineering, Analytics, Cloud and Platform Engineering, CRM Engineering, Commercial stakeholders, and external technology partners.

**Responsibilities**

- **Technology Product Strategy & Roadmap**

- Own the technology vision, product strategy, roadmap, architecture, and lifecycle for the enterprise Field Intelligence platform.

- Define and execute a multi-year roadmap that modernizes and consolidates field reporting, analytics, recommendation, and intelligence capabilities into a scalable enterprise platform.

- Define the target-state architecture across data, analytics, semantic, ontology, AI/agentic, integration, and user-experience layers.

- Balance delivery of new capabilities with platform modernization, legacy retirement, technical debt reduction, data quality, security, scalability, performance, and maintainability.

- **Field Intelligence Product Management**

- Own product lifecycle management from discovery and experimentation through production deployment, scaling, optimization, and retirement.

- Define clear product principles for when information should be delivered through dashboards, conversational analytics, proactive insights, recommendations, or embedded experiences.

- Drive rationalization and retirement of legacy reporting and analytics capabilities as functionality migrates to the unified Field Intelligence platform.

- Define product success measures covering adoption, insight quality, recommendation quality, response time, reliability, user satisfaction, operational health, and business value.

- **Data, Semantic & AI Platform Architecture**

- Own end-to-end product accountability across the Field Intelligence technology stack, partnering with technical teams responsible for implementation and operation of the underlying components.

- Partner with Data Engineering and Data Architecture teams on foundational Bronze, Silver, and Gold data layers and the data products required by Field Intelligence capabilities.

- **AI Product Development & Innovation**

- Lead development of new AI, generative AI, conversational analytics, recommendation, and agentic capabilities from concept through enterprise-scale production.

- Partner with AI Engineering, Data Science, Enterprise Architecture, Security, and external technology partners to translate emerging AI technologies into scalable field products.

- **Platform Performance, Scalability & Cost Optimization**

- Own the performance, scalability, reliability, availability, maintainability, and operational health of Field Intelligence user experiences, including dashboards and conversational analytics.

- Define non-functional requirements including response time, data freshness, concurrency, resiliency, observability, recoverability, security, and supportability.

- **User Experience, Integration & Field Delivery**

- Own the technology product experience across web, iPad, Vault CRM embedded experiences, chat, voice, email, and notification channels.

- Partner with UX specialists and field users to design intuitive experiences that move users efficiently from information to insight to action.

- **Business Partnership & Technology Leadership**

- Build strong partnerships with Sales, Commercial Operations, Insights & Analytics, Marketing, Medical, Finance, Incentive Compensation, Digital, Data & Technology, and other stakeholder organizations.

- Translate business priorities and field-user needs into scalable technology products, architecture decisions, and investment roadmaps.

- **Vendor, Delivery & Financial Management**

- Manage strategic relationships with analytics, AI, data, platform, and implementation partners supporting the Field Intelligence ecosystem.

- Lead product releases, pilots, testing strategies, deployments, production readiness, and transition to operational support.

**Basic Qualification**

- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Data Science, Artificial Intelligence, or a closely related technical discipline.

- 8+ years of experience in Technology Product Management, Data & Analytics Products, Commercial Technology, AI-enabled products, Enterprise Applications, or related disciplines.

## Skills

### Required
- Computer Science
- Software Engineering
- Computer Engineering
- Data Science
- Artificial Intelligence
- Technology Product Management
- Data & Analytics Products
- Commercial Technology
- AI-enabled products
- Enterprise Applications

---

Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/USA---Pennsylvania---Philadelphia/Senior-Manager--Product-Management---Field-Intelligence_448750-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)