# Pharmacy Key Account Manager (PKAM)

**Company**: Pfizer
**Location**: Quebec
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $107,925 to $179,875
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/Canada---Quebec---Remote/Gestionnaire-de-comptes---Pharmacies-Pharmacy-Key-Account-Manager---Secteur-hospitalier-et-produits-biosimilaires---Province-de-Qubec-_4966572?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3fe805d9-1f4

## Description

Join Pfizer GH&B Canada as a Pharmacy Key Account Manager (PKAM) in Quebec. As a PKAM, you will play a crucial role in establishing and maintaining long-term relationships with key decision-makers and influencers within retail pharmacy accounts.

**Core Responsibilities:**

- Establish and maintain long-term, trusted relationships with key decision-makers and influencers within retail pharmacy accounts

- Increase Pfizer's presence and availability in the retail pharmacy channel

- Identify and prioritize retail pharmacy accounts based on dispensing volume and growth opportunity

- Develop and execute account strategies and business plans for priority retail pharmacy accounts

- Build a comprehensive understanding of each customer's objectives, strategies, and priorities

- Develop channel-specific commercial approaches and account offerings that are competitive and responsive

- Maintain working knowledge of the provincial and private payer environments in your province

- Collaborate closely with various stakeholders to ensure aligned, non-duplicative engagement

- Gather and share market insight on retail pharmacy channel trends, competitor activity, and account-level sales and share performance

- Analyze account activity, monitor progress against account plans and channel objectives, and adjust action plans and resource allocation as appropriate

- Coordinate and execute compliant educational programs for retail pharmacy customers

- Provide input into the recommendation and deployment of Pfizer resources within accounts as required

- Operate with a Digital First multichannel mindset to enhance customer experience and support optimal patient access to our medicines

- Maintain 100% compliance on all commercial activities and report adverse events and product complaints as per corporate procedures

**Requirements:**

- University degree in business administration or science with a minimum of five years of pharmaceutical sales experience

- Demonstrated record of success in customer-facing positions, preferably including retail pharmacy account management

- Proven account management and selling skills, with the ability to identify partnership opportunities that achieve both Pfizer and customer goals

- High level of business acumen and strategic business planning abilities, with proficiency in CRM, analytics tools, and Microsoft Office

- Excellent communication, presentation, negotiation, and interpersonal skills

- Established network of key stakeholders in the retail pharmacy channel is an asset

- Experience with generics, biosimilars, or other multisource products is an asset

- Experience in contracting, pricing, or commercial negotiation is an asset

- Ability to travel frequently within Ontario and maintain a valid driver's license

**Language Skills:**

- Excellent verbal and written communication skills in English

**Salary:** The annual base salary for this position ranges from $107,925 to $179,875.

## Skills

### Required
- account management
- sales
- business administration
- CRM
- analytics tools
- Microsoft Office
- communication
- presentation
- negotiation
- interpersonal skills

### Nice to have
- generics
- biosimilars
- multisource products
- contracting
- pricing
- commercial negotiation

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Source: [Apply at pfizer.wd1.myworkdayjobs.com](https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/Canada---Quebec---Remote/Gestionnaire-de-comptes---Pharmacies-Pharmacy-Key-Account-Manager---Secteur-hospitalier-et-produits-biosimilaires---Province-de-Qubec-_4966572?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
