# People Operations Generalist

**Company**: Flow
**Location**: New York
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: HR
**Industry**: Real Estate

**Apply**: https://jobs.lever.co/flowlife/63618264-2e87-4570-94d1-7707756da139
**Canonical**: https://yubhub.co/jobs/job_3f791482-989

## Description

About the Company

At Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

## About the Role

We seek a dynamic People Operations Generalist who excels in a versatile role, balancing strategic HR initiatives with the essential groundwork that keeps the department afloat. This opportunity is perfect for a proactive go-getter, ready to deep-dive into the world of HR, regardless of your traditional background.

## Responsibilities

Data / HRIS:

- Own Rippling system integrity, including workflow configuration, troubleshooting, HRIS support escalations, and ensuring data accuracy across all employee lifecycle events - maintaining Rippling as the single source of truth for people analytics.

- Apply strong analytical and spreadsheet modeling skills to translate people data into actionable business decisions, including headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis.

- Leverage AI tools, automation, and real-time data to proactively surface workforce insights - building dashboards and reports in Rippling and Google Sheets that track headcount trends, attrition, and compensation changes, and recruiting pipeline insights.

- Support the performance review cycle operationally - managing timelines, system setup, and producing summary analyses that equip leadership and managers to make informed coaching and compensation decisions.

- Partner with the Director of People on compensation strategy, including salary banding, merit cycles, and performance-related increases.

New hire / Employee related work:

- Own the full employee lifecycle from offer acceptance through offboarding - including new hire onboarding, orientation, cross-functional access coordination, and separation - ensuring every touchpoint is operationally seamless and compliantly executed.

- Manage the company's immigration-related processes end-to-end - including visa maintenance and renewals - acting as the primary internal point of contact for employee inquiries and the direct liaison to outside immigration counsel.

- Maintain and administer company HR policies, serving as the go-to resource for employee and manager questions on policy interpretation, workplace guidelines, and day-to-day HR matters.

- Champion office culture and employee experience - organizing team events, fostering in-office energy, and creating touchpoints that make the Flow NYC Office a place people are excited to work from and collaborate in everyday.

## Ideal Profile

- Bachelor’s degree in Business, Management, Psychology, or related field; HR qualifications advantageous.

- Open to diverse backgrounds with a keen interest in HR and relevant skills.

- 3-5+ years of professional experience, showcasing business acumen and a problem-solving mindset.

- Commitment to learning HR duties with a history of strong performance.

- Capable of handling varied tasks in a fast-paced environment with competence.

- Detail-oriented, accurate in administrative duties, and ready to learn HR systems.

- Innovative, energetic self-starter eager to contribute to a dynamic and diverse workplace.

- Experience leveraging AI to enhance HR tools, processes, and decision-making for improved operational effectiveness.

- Spanish fluency is a plus

## Skills

### Required
- Rippling
- HRIS
- Analytical skills
- Spreadsheet modeling
- AI tools
- Automation
- Real-time data
- Google Sheets
- Compensation strategy
- Salary banding
- Merit cycles
- Performance-related increases
- Immigration-related processes
- Visa maintenance
- Renewals
- HR policies
- Policy interpretation
- Workplace guidelines
- Day-to-day HR matters
- Office culture
- Employee experience
- Team events
- In-office energy
- Touchpoints