# Store Operations Specialist (e-Commerce)

**Company**: Razer
**Location**: Singapore
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://razer.wd3.myworkdayjobs.com/en-US/Careers/job/Singapore/Store-Operations-Specialist--e-Commerce-_JR2026007774?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3f245dfa-704

## Description

Join Razer, a global gaming technology company, on a mission to revolutionize the way the world games. You will be part of a global team working across 5 continents.

As a Store Operations Specialist (e-Commerce), you will manage and optimize end-to-end e-commerce operations across 40 global markets, ensuring consistency, compliance, and localization. You will drive SOP improvements, workflow automation, and AI adoption while partnering with eCommerce Sales Specialists on data-driven merchandising to maximize conversion and revenue.

**Key Responsibilities:**

- Manage e-commerce operations across 40 countries, focusing on consistency, compliance, and localization.

- Improve operational SOPs, workflows, and governance frameworks.

- Identify and implement process improvements.

- Drive automation, personalization, and AI-powered enhancements.

- Lead product lifecycle management.

- Collaborate with eCommerce Sales Specialists on data-driven merchandising strategies.

- Ensure accurate product data governance.

- Oversee site enhancements and digital transformation initiatives.

- Manage project timelines and stakeholder alignment.

- Serve as the Subject Matter Expert (SME) for e-commerce operations.

- Handle escalated customer feedback and operational issues.

**Requirements:**

- Bachelor's degree in Business, E-Commerce, Marketing, Information Systems, or a related field.

- At least 1 year of experience in e-commerce, digital operations, or online merchandising.

- Experience managing multi-market or global e-commerce environments.

- Strong understanding of website architecture, UX principles, and conversion optimization.

- Project management and stakeholder management skills.

- Familiarity with CMS and e-commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud, Shopify, Magento) is beneficial.

- Proficiency in data analysis tools (Google Analytics, Looker, Power BI, etc.).

- Basic knowledge of HTML, CSS, and JavaScript is advantageous.

- Strong communication, problem-solving, and leadership skills.

## Skills

### Required
- e-commerce operations
- project management
- data analysis
- UX principles
- conversion optimization
- stakeholder management

### Nice to have
- CMS
- e-commerce platforms
- HTML
- CSS
- JavaScript
- Google Analytics
- Looker
- Power BI

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Source: [Apply at razer.wd3.myworkdayjobs.com](https://razer.wd3.myworkdayjobs.com/en-US/Careers/job/Singapore/Store-Operations-Specialist--e-Commerce-_JR2026007774?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)