# E-3 NATO AWACS Field Service Representative (Mid-Level and Senior) - Germany **Company**: Boeing Aerospace Operations **Location**: USA - Oklahoma City, OK **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Salary**: Mid-Level (GEC6I3): $79,900 - $108,100 Senior Level (GEC6I4): $96,900 - $131,100 **Category**: Defence & Intelligence **Industry**: Aerospace & Defence **Apply**: https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Oklahoma-City-OK/E-3-AWACS-Field-Service-Representative--Mid-Level-and-Senior----Germany_JR2026527880-3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_3f0b3bd2-0ac ## Description Boeing Global Services (BGS) is seeking Field Service Representatives to provide technical support for the Final Lifetime Extension Program (FLEP) for NATO E-3 AWACS, associated mission/ground systems, and the Facility for Interoperability Testing (MCTR / SIL / SDE) at Geilenkirchen Air Base, Germany. This is an on-site, long-term assignment (up to 3 years) providing hands-on ISS (In Service Support), field engineering assistance, OJT, troubleshooting, and acceptance/test support for aircraft mission systems and ground systems (MPDS/DMPDS/IFGS/SIL/SDE). The successful candidate will provide technical guidance in the normal operation and maintenance of E-3 NATO FLEP aircraft mission systems, ground systems, and support equipment. They will support on-aircraft mission system hardware and software troubleshooting/reloads, serve as on-site technical expert and field service lead for NATO FLEP aircraft and ground systems, and provide hands-on installation, configuration, and sustainment for Mission Computing OS/software loads, mission applications, simulation, DLGW/STG, DSU/RAID, OOM, NetApp, and IFGS/MPDS/DMPDS systems. The Field Service Representative will execute fault isolation, repair, replacement of FRUs, BIOS/CMOS troubleshooting, and checkout procedures for mission and ground subsystems. They will support and manage DSU/RAID rebuilds and DSU hardware inspections, configure, validate, and test DLGW and STG interfaces for Link-11/Link-16 and 1553 integration, diagnose and remediate Mission Computing integration issues, and troubleshoot NAS/OOM mount issues, NetApp/cluster issues, and offload script failures. The ideal candidate will have 3+ years of experience in avionics and aerospace systems troubleshooting, ability to read, understand and interpret engineering drawings, and 3+ years of experience with Airborne Early Warning and Control (AEW&C) or Airborne Warning and Control Systems (AWACS) platforms. Current U.S. passport with an expiration date past December 2027 is also required. **Responsibilities:** - Provide technical guidance in the normal operation and maintenance of E-3 NATO FLEP aircraft mission systems, ground systems, and support equipment - Support on-aircraft mission system hardware and software troubleshooting/reloads, as requested - Serve as on-site technical expert and field service lead for NATO FLEP aircraft and ground systems (Operational and Development Systems) - Provide hands-on installation, configuration, and sustainment for Mission Computing OS/software loads, mission applications, simulation, DLGW/STG, DSU/RAID, OOM, NetApp, and IFGS/MPDS/DMPDS systems - Execute fault isolation, repair, replacement of FRUs, BIOS/CMOS troubleshooting, and checkout procedures for mission and ground subsystems - Support and manage DSU/RAID rebuilds and DSU hardware inspections (mdadm diagnostics, drive replacement, resync) - Configure, validate, and test DLGW and STG interfaces for Link-11/Link-16 and 1553 integration; import/verify gateway configs, terminal init files, and time sync behavior - Diagnose and remediate Mission Computing integration issues, SimConfig/SimController/AwsSim exceptions - Troubleshoot NAS/OOM mount issues, NetApp/cluster issues, and offload script failures - Provide OJT and informal training for NATO maintenance and ground-system users; document lessons learned - Assist with ATP/acceptance tests, configuration management, software requirements meetings, and provide input to technical publications (VECTOR Tech Requests, Pubs Change Requests, AFTO-22s) - Support TCTO/field-level modifications and coordinate with off-site engineering on issues exceeding field authority - Capture, package and escalate forensic logs and evidence to engineering (e.g., journalctl, dmesg, mdadm output, AwsSim logs, DARE/HAIPE audit) - Support COMSEC/HAIPE/DaR procedures as required (audit capture before tamper/zeroize); coordinate with NATO COMSEC managers - Participate in maintenance cross-talks, TIMs, LWG, and other program meetings; report contractor labor hours per NATO reporting requirements **Requirements:** - 3+ years of experience in avionics and aerospace systems troubleshooting - Ability to read, understand and interpret engineering drawings - 3+ years of experience with Airborne Early Warning and Control (AEW&C) or Airborne Warning and Control Systems (AWACS) platforms - Current U.S. passport with an expiration date past December 2027 - Willingness to deploy/travel to various locations (domestic and international) and for varying durations - Ability to obtain clearances from International Health Services and a visa/work permit for Germany, if applicable **Benefits:** - Competitive base pay and variable compensation opportunities - Comprehensive benefits package, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs - Relocation benefits will be provided for the international assignment **Salary Range:** Mid-Level (GEC6I3): $79,900 - $108,100 Senior Level (GEC6I4): $96,900 - $131,100 ## Skills ### Required - avionics and aerospace systems troubleshooting - Airborne Early Warning and Control (AEW&C) - Airborne Warning and Control Systems (AWACS) - engineering drawings - U.S. passport ### Nice to have - Network Attached Storage (NAS) - systems management (NetApp or equivalent) - Data Storage & Security - RAID management - mdadm/SMART diagnostics - Inmarsat/Iridium SATCOM operations and troubleshooting - E-3 NATO FLEP - E-3 AWACS - AEWC platform mission and ground systems - CompTIA A+ - CompTIA Network+ - CompTIA Server+ - CompTIA Security+ - CISSP certification - CompTIA aeroCNCT --- Source: [Apply at boeing.wd1.myworkdayjobs.com](https://boeing.wd1.myworkdayjobs.com/en-US/EXTERNAL_CAREERS/job/USA---Oklahoma-City-OK/E-3-AWACS-Field-Service-Representative--Mid-Level-and-Senior----Germany_JR2026527880-3?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)