# Full Time Branch Ambassador - Jefferson Hwy

**Company**: Capital One
**Location**: Baton Rouge, LA
**Job type**: full-time
**Salary**: $43,680 - $43,680
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Baton-Rouge-LA/Full-Time-Branch-Ambassador---Jefferson-Hwy_R1002752-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3ef7227c-5af

## Description

At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. As a Branch Ambassador, you are the heartbeat of our space, providing outstanding hospitality and blending friendly, attentive service with cutting-edge digital innovation.

**The Guardian of Trust & Accuracy**: You execute high-volume cash transactions with 100% accuracy, maintaining a compliance-first mindset to keep our customers' assets safe.

**The Digital Concierge**: You educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments.

**The First-Line Consultant**: You identify needs and pair them with the right digital tools or banking solutions to help clients succeed.

**The Hospitality Lead**: You greet customers and ensure no one feels like just a number, balancing efficiency with warmth.

**What You Bring**

- A Hospitality Heart: You make people feel welcome and heard.

- Tech Fluency: You are an early adopter of apps and digital tools and love teaching others.

- Precision and Detail: You get numbers right every time and follow procedures.

- Adaptability: You enjoy a fluid workspace with changing priorities.

- Curiosity: You seek to improve the customer journey.

**Why Join Us?** This role offers a comprehensive benefits package, investment in your confidence and growth, and an inclusive environment.

**The Perks**

- Day 1 coverage for Medical, Dental, Vision, and Prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

**Essential Functions**

- Support surrounding Branches within a 50-mile radius

- Flexible schedule, including weekends

- Ability to adapt to business-driven schedule adjustments

- Attend required training sessions

- Lifting up to 25 pounds and standing for extended periods

- Regular and consistent attendance

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

- At least 6 months of cash handling experience

## Skills

### Required
- cash handling
- customer service
- digital tools

### Nice to have
- Associate's degree
- 2+ years of Retail or Customer-facing experience
- Proficient in G-Suite
- Strong written and oral communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Baton-Rouge-LA/Full-Time-Branch-Ambassador---Jefferson-Hwy_R1002752-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)