# Multilingual Customer Service Representative

**Company**: 3M
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Manufacturing
**Wikidata**: https://www.wikidata.org/wiki/Q159433

**Apply**: https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Multilingual-Customer-Service-Representative_R01169695?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3eeb26e4-a7c

## Description

As a Multilingual Customer Service Representative with 3M Global Business Services, you'll support global B2B customers and business partners across international markets.

You'll help customers navigate the Order-to-Cash journey, including customer inquiries, order support, delivery coordination, and issue resolution.

This is customer service with global exposure, business impact, and room to grow.

**What You'll Do**

- Support global B2B customers across inquiries, orders, deliveries, follow-ups, and issue resolution.

- Communicate with customers in your designated language and in English.

- Collaborate with global teams to improve service delivery and customer experience.

- Build experience across Order-to-Cash, supply chain, logistics, commercial operations, and shared services.

- Apply Lean, Six Sigma, analytics, automation, and AI-enabled tools to work smarter and drive improvements.

**What You'll Gain**

- Global customer experience and cross-functional business exposure.

- Future-ready skills in communication, problem solving, process improvement, analytics, automation, and AI-enabled ways of working.

- A respectful, collaborative culture where teams support each other, celebrate wins, and make time to have fun.

- Career growth with 3M, a global science company making meaningful impact.

**What We're Looking For**

- Fluency in at least one required language and proficiency in English.

- At least 1 year of experience in Customer Service, Customer Support, Order Management, Supply Chain, Logistics, Shared Services, or a related field.

- Clear communication, effective problem solving, and customer-centric approach.

- Detail-oriented, adaptable, curious, and willing to learn how global business works.

- ERP experience is an advantage but not required.

## Skills

### Required
- Customer Service
- Communication
- Problem Solving
- Lean
- Six Sigma
- Analytics
- Automation
- AI

### Nice to have
- ERP

---

Source: [Apply at 3m.wd1.myworkdayjobs.com](https://3m.wd1.myworkdayjobs.com/en-US/Search/job/PH-Taguig/Multilingual-Customer-Service-Representative_R01169695?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)