# Principal Technical Partner Relationship Manager

**Company**: nCino
**Location**: Remote, USA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $93,900-$159,600 USD
**Category**: Sales
**Industry**: Finance

**Apply**: https://job-boards.greenhouse.io/ncinoinc/jobs/4414056009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3ec1ec73-733

## Description

We're looking for a Principal Technical Partner Relationship Manager to manage a portfolio of technology and/or consulting partners within nCino's ecosystem.

This role leads efforts in relation to vetting and onboarding potential partners, business development and go-to-market strategies of existing partners, as well as ensuring the whole ecosystem is well-equipped to sell and deliver at scale.

Responsibilities:

- Manage and own the overall relationship between nCino and its complex partners

- Vet and onboard new partners, and mentor junior Relationship Managers

- Perform risk management and mitigation to achieve revenue and customer satisfaction goals

- Build relationships with key leaders in nCino to understand product strategy and corporate goals

- Forecast, track, and manage Partner Revenue goals and expectations

- Establish deep relationships with key executives at partners and drive relationship building activities

- Serve as primary point of escalation for departmental issues impacting external partners

- Lead annual account planning sessions

- Establish and track contractual documentation

- Educate the partner ecosystem on nCino's roadmap and future product strategies

- Establish and own a forward-looking plan and coordinate technical support

- Partner with Sales and Customer Success teams to ensure accurate scoping and estimating

- Act as Liaison between partners and nCino departments

- Coordinate feedback loops from partners to nCino product teams

- Leverage AI tools and techniques to enhance work efficiency

Qualifications Required:

- Bachelor's Degree with 8+ years of Relationship Management, Banking, Consulting or Software experience

- Proven track record of project management with successful outcomes

- Strong listening and communication skills

- Problem-solving mindset with continual improvement

- Flexible demeanor with situational adaptability

- Adept at conflict resolution and complex scenario resolution

Desired:

- Bi-lingual

- Consulting or FinTech experience

- Salesforce experience

- FinTech Ecosystem experience at a SaaS company

- Process reengineering background

- Banking experience

Travel: Up to 50% domestic and international travel

## Skills

### Required
- Relationship Management
- Banking
- Consulting
- Software
- Project Management
- Communication
- Problem-solving
- AI tools

### Nice to have
- Bi-lingual
- FinTech
- Salesforce
- Process reengineering

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/ncinoinc/jobs/4414056009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)