# Fulltime Klantenservice Medewerker | Tweetalig NL/FR

**Company**: Coolblue
**Location**: Antwerpen, Vlaams Gewest
**Work arrangement**: remote
**Job type**: full-time
**Category**: Customer Service

**Apply**: https://jobs.smartrecruiters.com/Coolblue/744000094425636-fulltime-klantenservice-medewerker-tweetalig-nl-fr?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3eb39c73-b49

## Description

We are looking for a full-time customer service representative who is fluent in Dutch and French. As a customer service representative at Coolblue, you will work remotely and provide excellent service to our customers.

Your responsibilities include:

- Exceeding customer expectations

- Providing flexible support to customers from your own workspace, available every day between 08:00 and 23:59

- Offering product advice and answering customer questions via phone, email, and social media channels

- Resolving customer problems and having conversations in your own way to put a smile on every customer's face

In return, we offer:

- A market-competitive salary

- A monthly allowance of up to €45 net for a fast internet connection and coffee

- Additional benefits, including meal vouchers after 6 months, eco-vouchers, and a hospitalization insurance

- 20 vacation days and 12 ADV days based on a full-time employment contract

- All necessary equipment to set up a complete home workspace, including a laptop, desk, monitor, and office chair

- A flexible schedule to balance work and personal life

- Guidance in your role and opportunities for development

- New friends who will help you in your work and with whom you can have fun

Requirements:

- Fluency in Dutch and French, both written and spoken

- Stress-resistant and able to handle resistance in conversations

- Living within a 90-minute commute to Antwerpen Berchem

- At least 18 years old on your first working day

- Willingness to work according to a fixed schedule for the first 4 weeks

## Skills

### Required
- Dutch
- French
- stress management
- communication skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Coolblue/744000094425636-fulltime-klantenservice-medewerker-tweetalig-nl-fr?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)