# Enterprise Customer Success Manager

**Company**: Samsara
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $97,877.50 - $148,050 USD
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/samsara/jobs/8141688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3e3d0eee-98b

## Description

Samsara is looking for an Enterprise Customer Success Manager to partner with mid-to-large enterprise accounts to drive wide-scale business transformation. The successful candidate will build multi-year success plans and align with executive stakeholders to turn operational data into measurable outcomes.

Responsibilities:

- Ensure Samsara's customers increase the safety, efficiency, and sustainability of their operations with the IoT platform

- Conduct workshops to understand customers' businesses and recommend how they can best leverage Samsara

- Own executive-level customer strategy and lead data-driven business reviews with senior decision-makers

- Deeply understand the Samsara platform's capabilities and explain them to businesses

- Champion Samsara's cultural principles

Requirements:

- 4+ years of experience in a Senior Customer Success, Account Management, or strategic consulting role

- Solid priority management and high emotional intelligence

- Adept at solving complex problems and communicating with executive stakeholders

- Proven ability to build trust and communicate effectively with various stakeholders

- Experience supporting or working with technical products

- Bachelor's degree from a 4-year institution

Preferred qualifications:

- Experience with Enterprise SaaS

- Strong bias for action and ability to think big

- Experience serving and supporting large-scale business solutions at Fortune 500 companies

Compensation:

- Annual base salary: $97,877.50 - $148,050 USD

- Total rewards include base salary, performance-based bonus, equity, and benefits

## Skills

### Required
- Customer Success
- Account Management
- Strategic Consulting
- IoT
- Data Analysis

### Nice to have
- Enterprise SaaS
- Fortune 500 companies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/samsara/jobs/8141688?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)