# Tier III Operations and Maintenance (O&M) Engineer

**Company**: Leidos
**Location**: Andersen Air Force Base, Guam
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $92,300.00 - $166,850.00
**Category**: Engineering
**Industry**: Technology

**Apply**: https://leidos.wd5.myworkdayjobs.com/en-US/External/job/0250-36th-CS-Andersen-Air-Force-Base-Guam---Expat/Tier-IIII-O-M-Engineer_R-00191591?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3d721dc2-f99

## Description

We are seeking a Tier III operations and maintenance (O&M) engineer to support our customer's various WAN and LAN networks.

As a Tier III O&M engineer, you will provide incident resolution, routing changes, firewall changes, and act as a subject matter expert in WAN and LAN technologies. You will also support the customer's intra- and inter-net and other data communications systems or segments of networked systems.

**Responsibilities:**

- Support operations and maintenance activities and administer networks including LAN and WAN technologies such as OSPF, BGP, VRF's, VLAN's, VRRP, MPLS.

- Monitor the performance of systems and networks.

- Configure and test hardware, networking software, and operating system software.

- Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.

- Perform long-term O&M activities to include tier 3 troubleshooting and problem resolution.

- Prepare troubleshooting procedures for restoring the network to optimal performance levels.

- Provide fault management for the network and support performance management functions.

- Respond, isolate, and resolve network troubles.

- Execute reporting functions and data input associated with network management.

- Coordinate with configuration management and implementation teams.

- Analyze network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput); recommend procurement, removals, and modifications to network components.

- Optimize network topologies and site configurations.

- Coordinate requirements with users.

- Assess and document current site network configuration and user requirements.

- Maintain operating systems, communications software, data base packages, compilers, assemblers, and utility programs.

- Apply software, hardware, and standards information technology skills in the analysis, specification, development, integration, and acquisition of open systems for Information Management (IM) applications.

- Ensure these systems and applications are compliant with standards for open systems architectures, reference models, and profiles of standards.

- May have up to 10% COMSEC responsibilities, as needed.

- Subject to be called in during afterhours for incident resolution.

**Requirements:**

- TS SCI CI Poly clearance.

- 16 years of experience that can be a combination of work history and education.

- Must comply with DoD 8140 Information Assurance Technical (IAT) Level 2.

- Experience in configuring and troubleshooting boundary protection technologies such as Palo Alto, Cisco ASA, and Forcepoint appliances.

- Experience with configuring and troubleshooting Juniper and Cisco routers and switches.

- Experience with protocols such as OSPF, BGP, VPN's, VRF's, MPLS.

- Working knowledge of boundary protection best practices.

- Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies.

- Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements.

- Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation.

- Working knowledge of Service Now or similar IT Service Management (ITSM) products.

- Superior verbal and written communication skills.

- Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio.

**Pay Range:** $92,300.00 - $166,850.00

## Skills

### Required
- OSPF
- BGP
- VRF's
- VLAN's
- VRRP
- MPLS
- Palo Alto
- Cisco ASA
- Forcepoint
- Juniper
- Cisco routers and switches
- Service Now
- MS Office

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Source: [Apply at leidos.wd5.myworkdayjobs.com](https://leidos.wd5.myworkdayjobs.com/en-US/External/job/0250-36th-CS-Andersen-Air-Force-Base-Guam---Expat/Tier-IIII-O-M-Engineer_R-00191591?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)