# Clinical Programs Pharmacy Technician Representative

**Company**: Humana Inc.
**Location**: Remote Nationwide
**Work arrangement**: remote
**Job type**: full-time
**Salary**: $40,000 - $52,300 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Clinical-Programs-Pharm-Technician_R-430016?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3d438b94-8f7

## Description

As a remote Clinical Programs Pharmacy Technician Representative, you will support Pharmacists and patients, reporting to a Clinical Programs supervisor. Your main goal will be to accomplish programs developed to improve overall health outcomes, focusing on prescription drugs and medication therapy. You will also help bring the strategy on comprehensive medication reviews.

Responsibilities:

- Make outbound and take inbound calls communicating with Humana members.

- Collect medication history information.

- Prepare members for a comprehensive medication review.

- Help guide prescription drug optimization in cases where patients are taking multiple medications.

- Help create health awareness with patients through Rx Education and targeted quarterly campaigns.

- Assist Pharmacists by placing and retrieving calls to confirm patients are taking drugs and provide counseling.

Earn a $1,500 hiring sign on bonus, paid 50% at hire and 50% at 180 days, provided you remain employed until that date.

Required Qualifications:

- Resident State Pharmacy Technician License OR National Pharmacy Technician Certification

- Applied knowledge of insurance processing, customer service, or call center processes

- Must have a designated work area with a door that locks

Schedule: Must work any hours Monday-Friday between 8:00am-7:00pm EST, including holidays, weekends, and overtime when applicable.

You must be on time, with your camera ON during 2+ weeks of training and for other meetings required by leadership. You must be willing to remain in this position and campaign for a minimum period of twelve (12) months.

New Hire Appraisal Period – Attendance / Time Off: This appraisal period of your employment is critical to your success as an employee. It is essential that you don't miss any time in the first 90 days, unless approved by leaders.

What will help you stand out amongst the rest:

- Associate's degree or equivalent work experience

- Mail order or retail pharmacy experience

- Speak both English and Spanish fluently

- Previous call center experience or in a pharmacy setting

- Capability in problem resolution and supporting team-based resolutions

Benefits: Humana offers competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and many other opportunities.

## Skills

### Required
- Pharmacy Technician License
- National Pharmacy Technician Certification
- insurance processing
- customer service
- call center processes
- Spanish

### Nice to have
- Associate's degree
- mail order or retail pharmacy experience
- previous call center experience
- problem resolution
- team-based resolutions

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Source: [Apply at humana.wd5.myworkdayjobs.com](https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Remote-Nationwide/Clinical-Programs-Pharm-Technician_R-430016?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)