# Sales Process Associate

**Company**: Hewlett Packard Enterprise
**Location**: Bengaluru, Karnātaka
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Sales-Process-Associate_1212466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3d1de40d-fe3

## Description

Aruba, an HPE Company, is seeking a Sales Process Associate to join their team.

As a Sales Process Associate, you will execute operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation.

Responsibilities:

- Manage customer and internal entitlement-related queries, ensuring timely investigation, analysis, and resolution of product, support, service, subscription, and warranty entitlement issues.

- Perform entitlement analysis by reviewing contracts, service agreements, order history, install base records, and system data to validate entitlement eligibility and recommend corrective actions.

- Collaborate with Sales, Customer Success, Licensing, Service Delivery, and Business Operations teams to resolve entitlement discrepancies and improve entitlement accuracy.

- Identify recurring entitlement issues, analyze root causes, and drive process improvements to enhance customer experience and operational efficiency.

- Ensure data integrity across CRM, entitlement, and order management systems through accurate transaction processing and governance controls.

- Support revenue recognition, compliance, audit, and business policy requirements.

- Monitor transaction queues, identify operational risks, and proactively drive issue resolution to minimize customer impact.

- Develop, maintain, and analyze operational reports, dashboards, entitlement trends, and business metrics to support decision-making and performance management.

- Drive continuous improvement initiatives focused on process simplification, automation, productivity, and customer experience enhancement.

- Act as a point of contact for escalations and provide guidance to junior team members on process execution and best practices.

- Contribute to knowledge management, training, and operational readiness activities for new programs, tools, and process enhancements.

Requirements:

- High school or equivalent secondary education certification required

- Bachelor's degree preferred

- Typically, 2 - 4 years' experience

- Strong data management and quality control skills, with the ability to review, validate, and maintain accurate business documentation and transactional data

- Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and other business productivity tools

- Experience working with CRM, order management, quoting, entitlement, and sales operations systems, including reporting, analytics, and data management activities

## Skills

### Required
- data management
- Microsoft Office
- CRM
- order management
- entitlement management
- analytical skills
- problem-solving skills
- communication skills

### Nice to have
- bachelor's degree
- experience with sales operations systems

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Sales-Process-Associate_1212466?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)