# Principal Data Privacy Specialist, Fulfillment **Company**: ZoomInfo **Location**: Dublin **Work arrangement**: hybrid **Experience**: senior **Job type**: full-time **Category**: Operations **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/zoominfo/jobs/8685073002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_3cd7f329-754 ## Description The Principal Data Privacy Specialist, Fulfillment, is a senior operational role within ZoomInfo's Office of the Data Protection Officer. Reporting to the Senior Team Lead, Data Privacy Fulfillment, the role supports the effective day-to-day delivery of the Fulfillment team's work, with primary responsibility for complex data subject rights requests, privacy-related queries, and related operational processes across applicable US, European, and other privacy regimes. As a senior member of the team, the Principal Data Privacy Specialist provides subject-matter expertise, quality oversight, and practical support to colleagues. The role acts as a delegated point of leadership when the Senior Team Lead is unavailable, helping maintain continuity in prioritization, escalation handling, workload coordination, and service delivery. **Responsibilities:** - Manage and oversee the end-to-end handling of data subject rights requests, including access, deletion, correction, restriction, objection, opt-out, and related complaints, ensuring timely, accurate, and compliant responses. - Oversee the operational management of the data privacy mailbox, including triage and prioritization of queries, coordination of responses, and maintenance of clear records. - Demonstrated project-management experience delivering privacy fulfillment initiatives from scoping through implementation, including workflow automation, process improvement, operational policy or procedure rollout, and cross-functional change management. - Support the Senior Team Lead in the day-to-day coordination of the fulfillment team, including workload prioritization, escalation management, quality assurance, and process consistency. - Provide guidance, coaching, and practical support to other members of the fulfillment team, helping promote consistent, high-quality handling of requests. - Support the handling of data incident notifications received through privacy fulfillment channels, including initial triage, coordination with relevant teams, and support for root-cause analysis and remediation activities. - Analyze privacy-related fulfillment queries, assess relevant facts and risk, prepare recommended responses, and escalate complex, sensitive, or higher-risk matters to the Manager, Privacy Fulfillment or other appropriate stakeholders. - Maintain accurate request records, operational metrics, and supporting documentation to support reporting, audit readiness, and continuous improvement. - Identify recurring issues, process gaps, and trends in fulfillment activity, including emerging requirements under US privacy and data broker laws, and recommend practical operational improvements. - Work closely with Legal, Security, Product, Customer Support, and Operations teams to obtain information and coordinate fulfillment activities. **Requirements:** - 3–5+ years' experience in data privacy compliance, data protection, regulatory fulfillment, risk, or a related operational environment. - Demonstrated experience managing consumer or data subject rights requests under US privacy laws, including the CCPA/CPRA and other applicable state privacy and data broker requirements. - Relevant third-level qualification and a recognized data protection or privacy certification, or progress toward one. - Strong organizational skills with the ability to manage multiple priorities simultaneously. - Professional privacy certification such as CIPP/E, CIPM, CIPT, AIGP, or equivalent is advantageous. - Demonstrated ability to assess and resolve privacy-requests in a pragmatic, business-focused way, escalating appropriately where legal, regulatory, or reputational risk is elevated. - Experience providing senior-level support, informal leadership, coaching, or quality oversight within an operational team. - Strong analytical and problem-solving skills, with a structured and detail-oriented approach. - Excellent written and verbal communication skills, with the ability to build effective working relationships across the business. - Ability to work independently, make sound operational judgments, and contribute positively within a collaborative team environment. - High levels of professionalism, discretion, and integrity when handling sensitive information. ## Skills ### Required - data privacy compliance - data protection - regulatory fulfillment - risk management - project management - workflow automation - process improvement - operational policy - procedure rollout - cross-functional change management - CCPA/CPRA - data subject rights requests - privacy-related queries - incident response - root-cause analysis - remediation activities - reporting - audit readiness - continuous improvement ### Nice to have - CIPP/E - CIPM - CIPT - AIGP --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/zoominfo/jobs/8685073002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)