# Workers Compensation Liaison

**Company**: Sedgwick
**Location**: Phoenix, AZ
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $55,000 - $75,000
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Phoenix-AZ/Workers-Compensation-Liaison---Phoenix--AZ_R78516?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3c88f46f-751

## Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.

We're looking for a Workers Compensation Liaison to join our team in Phoenix, AZ. As a driven individual who embodies our caring counts model and core values, you will analyze complex or technically difficult general liability claims to determine benefits due, work with high exposure liability claims involving litigation and rehabilitation, and ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements.

**Responsibilities:**

- Analyze and process complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manage claims through well-developed action plans to an appropriate and timely resolution.

- Manage the litigation process; ensure timely and cost-effective claims resolution.

- Coordinate vendor referrals for additional investigation and/or litigation management.

- Lead team meetings and assign accountability for follow-up items.

- Gather important compliance/claims processing information to be presented at team meetings.

- Assist in interviews of adjusters, clerical staff, and provide feedback to hiring manager.

- Provide limited assistance/support to team lead with monthly review of adjuster workloads; note trends and suggest adjustments when necessary.

**Supervisory Responsibilities:**

- Administer company personnel policies in all areas and follow company staffing standards and training recommendations.

- Interview, hire, and establish colleague performance development plans; conduct colleague performance discussions.

- Provide support, guidance, leadership, and motivation to promote maximum performance.

**Qualifications:**

- 5 years of claims management experience or equivalent combination of education and experience required.

- High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred.

- Professional certification as applicable to line of business preferred.

- Workers compensation adjuster license preferred (any state), not required.

**Benefits:**

- Flexible work schedule.

- Referral incentive program.

- Opportunity to work in an agile environment.

- Career development and promotional growth opportunities.

- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

**Work Environment Requirements:**

- Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

- Physical: Computer keyboarding.

- Auditory/Visual: Hearing, vision, and talking.

The salary range for this role is $55,000 - $75,000 per year.

## Skills

### Required
- claims management
- litigation management
- rehabilitation
- subrogation
- settlements
- leadership
- communication

### Nice to have
- professional certification
- workers compensation adjuster license

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Source: [Apply at sedgwick.wd1.myworkdayjobs.com](https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/Phoenix-AZ/Workers-Compensation-Liaison---Phoenix--AZ_R78516?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)