# Senior Analyst

**Company**: CVS Health
**Experience**: senior
**Job type**: full-time
**Salary**: $46,988.00 - $112,200.00
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Senior-Analyst--Product-Development_R1089187?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3c6c220e-12b

## Description

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

As a Senior Analyst on the Pharmacy Services Automation and Campaign Execution team, you will support the development, delivery, and operational support of technology-enabled solutions that improve patient outcomes, enhance operational efficiency, and drive business value.

In This Role, You Will:

- Support the development and implementation of pharmacy programs, products, and technology-enabled solutions by partnering with business and IT teams to gather requirements and document business needs

- Assist with activities across the Product Development Lifecycle, including requirements gathering, testing, implementation, and post-launch support

- Coordinate and support multiple projects simultaneously, tracking timelines, risks, dependencies, and action items

- Collaborate with product, operations, analytics, and technology teams to support solution design, issue resolution, and successful delivery of business objectives

- Support key technology platforms and capabilities, including campaign management and patient engagement solutions

- Create and maintain business documentation, process flows, test plans, training materials, and stakeholder communications

- Assist in patient and prescriber outreach campaign onboarding or modifications and targeting file management

- Support production defects via triage and in collaboration with cross functional teams

- Analyze business processes and identify opportunities for technology enhancements and operational efficiencies

- Partner with stakeholders to gather feedback, evaluate opportunities, and support continuous improvement initiatives

Ideal Candidate Profile: The ideal candidate combines pharmacy operations knowledge, strong analytical skills, and technology experience. They are detail-oriented, collaborative, and capable of translating business needs into actionable requirements while supporting technology initiatives from concept through implementation.

Required Qualifications:

- 1-2 years of experience in pharmacy operations, healthcare technology, business analysis, project coordination, product support, or a related field

- Understanding of retail, mail order, specialty, or PBM pharmacy workflows and operational processes

- Experience working with pharmacy systems, applications, or technology platforms

- Strong analytical and problem-solving skills

- Experience gathering and documenting business requirements

- Ability to manage multiple assignments and meet deadlines in a fast-paced environment

- Strong verbal and written communication skills

- Experience creating business documentation, process maps, training materials, and presentations

- Ability to work collaboratively with cross-functional teams

- Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word

- Ability to work East Coast hours

Preferred Qualifications:

- Experience supporting healthcare, pharmacy, or technology-related projects

- SQL experience

- Knowledge of CVS Pharmacy, Caremark, Specialty, or related healthcare systems

- Experience with business analysis, requirements management, or process improvement methodologies

- Experience developing reports and analyzing operational or performance data

- Familiarity with project management tools and processes

- Strong organizational skills with the ability to prioritize work effectively

- Experience supporting patient engagement or patient communication programs

- Demonstrated critical thinking and problem-solving abilities

- Experience working with cross-functional teams in a matrixed organization

- Ability to identify process improvement opportunities and recommend practical solutions

The typical pay range for this role is: $46,988.00 - $112,200.00

## Skills

### Required
- pharmacy operations
- healthcare technology
- business analysis
- project coordination
- product support
- analytical skills
- problem-solving skills
- communication skills
- Microsoft Office

### Nice to have
- SQL
- requirements management
- process improvement methodologies
- report development
- operational data analysis
- project management tools
- patient engagement
- patient communication programs

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Source: [Apply at cvshealth.wd1.myworkdayjobs.com](https://cvshealth.wd1.myworkdayjobs.com/en-US/CVS_Health_Careers/job/Senior-Analyst--Product-Development_R1089187?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)