# Hardware Program Manager

**Company**: Toast
**Location**: Taipei City
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/toast/jobs/8327113?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3c256683-9f6

## Description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Hardware Program Manager will join the HW PMO team in Taiwan to handle new product development, sustaining and cost-down programs for Toast devices already in production.

Responsibilities:

- Lead new Hardware product development program from concept to mass production.

- Create and execute project plans and revise to meet changing needs.

- Deliver project objectives, including product performance, schedule, cost, and other KPIs.

- Understand Toast's strategic priorities and drive alignment with cross-functional teams to deliver clear project plans.

- Hold teams accountable for their commitments, removing roadblocks to their work.

- Leverage organisational resources to improve capacity for project work.

- Ensure teams are adhering to Toast standards and best practices.

- Manage sustaining engineering activities for in-production hardware products.

- Coordinate validation builds, test plans, and change approvals.

- Drive cost-reduction programs with Engineering, Sourcing, and manufacturing partners.

- Identify risks to schedule, quality, or savings, and manage mitigation plans.

- Serve as a key point of contact between JDM/ODM/CM partners and global cross-functional teams.

- Run program meetings, publish status reports, and keep program documentation current.

Requirements:

- 6+ years of technical program management experience in consumer electronic products or hardware products.

- Bachelor's degree in engineering or equivalent practical experience.

- Knowledge of Hardware engineering development and manufacturing processes.

- Hands-on experience with program management tools such as MS Project, PLM systems, Jira, and Confluence.

- Strong English written and verbal communication.

- Proficiency with Google Workspace.

- Ability to drive tangible results promptly even when the work involves a high level of ambiguity.

- Detail-oriented, well organised, and proactive in following up to closure.

- Strong collaboration and influencing skills.

- Team player and creative thinker with the ability to lead cross-functional teams.

Benefits:

- Competitive compensation and benefits programs.

- Opportunity for growth within a global hardware organisation.

- Flexible work arrangements.

## Skills

### Required
- technical program management
- hardware engineering
- manufacturing processes
- MS Project
- PLM systems
- Jira
- Confluence
- Google Workspace
- English

### Nice to have
- PMP certification
- mobile tablets
- Payment/POS devices development
- cross-functional teams in US-based companies

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/toast/jobs/8327113?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)