# Assistant Store Manager (Sur La Table)

**Company**: Sur La Table
**Location**: Darien, CT
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.lever.co/cscgeneration-2/963fcdc5-b398-422e-807b-f86f2101d6b0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3c243e9d-d39

## Description

The Assistant Store Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey.

This role supports a General Manager (GM) or a Store Manager (SM) in the achievement of sales goals, store operations, and the staffing and performance management of all retail employees.

**Job Duties and Responsibilities:**

- Models and holds employees accountable to customer service standards.

- Contributes to an environment where employees are informed and capable by supporting and/or delivering training for all employees.

- Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.

- Supports the GM or SM in proactively staffing the store according to retail census and fluctuations in seasonal business needs.

- Works as a part of a high-performing team to achieve store’s sales plan.

- Provides coaching in the moment and performance feedback to employees.

- Seeks opportunities to increase topline retail sales and directs employees to execute sales driving initiatives.

- Anticipates and solves problems by taking decisive action, follows up with the GM or SM.

- Ensures the accuracy and integrity of employee information.

- Manages deliveries according to standard operating procedures (SOPs).

- Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.

- Ensures adherence to applicable wage and hour laws.

- Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.

**Essential Functions:**

- Ability to communicate verbally and work cooperatively with employees and customers.

- Ability to remain in a stationary position for up to 3 hours at a time.

- Ability to move about the work place coaching and directing employees.

- Ability to grab, reach, push, pull, bend, stoop, kneel and crouch.

- Ability to work a varied schedule.

- Ability to ascend/descend ladders.

- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse.

- Regular and predictable attendance.

- Ability to lift and/or move merchandise weighing up to 35 lbs.

**Experience and Required Qualifications:**

- 1-2 years of progressively responsible retail management experience.

- Prior experience as a Sur La Table Store Floor Lead, preferred.

- Experience driving sales and motivating high performing sales teams.

- Experience training others and holding teams accountable.

- Proficient in POS Systems.

- Proficient with MS Office Suite (Outlook, Word and Excel).

- May require Food Handlers Permit or Food Manager Certification.

## Skills

### Required
- POS Systems
- MS Office Suite
- retail management
- sales driving
- team motivation
- training

### Nice to have
- Sur La Table Store Floor Lead experience
- Food Handlers Permit or Food Manager Certification

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/cscgeneration-2/963fcdc5-b398-422e-807b-f86f2101d6b0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)