# Technical Analyst

**Company**: FWD Group
**Location**: Hong Kong
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Senior-Manager--Backend-Technical-Lead_JR-0024009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-analyst-3c1bef45-b48/

## Description

We are looking for a Technical Analyst to collaborate with cross-functional teams to deliver solutions on time and within scope.

Responsibilities:

- Analyze current systems and gather requirements to support modernization efforts

- Improve operational efficiency, compliance, and customer experience

- Identify and mitigate risks associated with releasing technical issues into production

- Prevent reputational damage and financial impact due to system defects

- Align auto-testing strategies with business objectives

- Collaborate with DevOps, developers, Group IT, and business units

- Chair defect meetings with developers on high-priority issues and provide support to resolve problems

- Participate in UAT, regression, and exploratory testing on web and mobile platforms

- Review test cases and manage defect lifecycle using tools like JIRA, TestRail, and Postman

- Ensure compliance with QA standards and audit requirements

- Facilitate workshops and alignment sessions to define integration scope and lead integration with external systems

- Engage with cross-functional teams including risk, AML, QC etc.

- Participate in Agile ceremonies, contribute to backlog grooming, and sprint planning

- Conduct gap analysis and propose process improvements

- Understand stakeholders' requirements, able to negotiate and influence stakeholders on application development with tech expertise demonstrated

- Perform knowledge transfer to other teammates or vendors throughout the full-life cycle of application development

Qualifications / Experience:

- Bachelor's degree or above in Computer Science or related field

- At least 10 years of experience as a technical analyst with in-depth business knowledge

- Experience in multi-country market implementation

- Experience with multi-location, multi-country product launch environments

- Experience in CICD & Agile work management

Knowledge & Technical Skills:

- Strong technical background in distributed technologies

- Structured decision-making and problem-solving skills

- Strong understanding of insurance claims systems and data flows

- Exposure to API testing tools like Postman

- Familiarity with SQL for backend validation and data integrity checks

- API testing and microservices architecture (e.g., AWS, Kafka)

- Deep understanding of life and health insurance claims lifecycle (e.g., hospitalization, reimbursement, rejection handling)

- Familiarity with insurance data platforms such as Life-Asia and Group-Asia

- Payment processing

- Regulatory compliance checkpoints

- Understanding of Hong Kong-specific insurance regulations

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- MySQL
- SQL Server
- CICD
- Agile
- Postman
- JIRA
- TestRail
- .NET framework
- API testing
- microservices architecture
- AWS
- Kafka
- SQL
- distributed technologies
- problem-solving
- insurance claims systems
- data flows
- Life-Asia
- Group-Asia

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Source: [Apply at fwd.wd3.myworkdayjobs.com](https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Senior-Manager--Backend-Technical-Lead_JR-0024009?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)