# Client Account Manager

**Company**: xAI
**Location**: Tokyo, JP
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q120599684

**Apply**: https://job-boards.greenhouse.io/xai/jobs/4970517007
**Canonical**: https://yubhub.co/jobs/job_3bf26824-fab

## Description

We are seeking a talented and driven Client Account Manager to join our world-class team of media professionals. You will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging our innovative platform to drive results and foster meaningful connections.

In this role, you will work closely with clients to understand their objectives, recommend best practices, and develop effective advertising campaigns. You will also educate and consult clients on how to leverage our advertising products, sharing best practices to create and execute successful campaigns.

Responsibilities include executing, optimizing, and analyzing advertising programs using internal tools and dashboards to maximize performance and results. You will also resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.

Additionally, you will manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations. You will provide actionable feedback to product and tools teams to help scale and improve our advertising platform.

This is an in-person role based in Tokyo, JP.

## Skills

### Required
- Fluency in Japanese (spoken and written)
- 3+ years of experience managing digital marketing programs for advertisers or their agencies
- Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration
- Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions
- Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers
- Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues

### Nice to have
- Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media
- Familiarity with xAI's advertising products and the broader social media advertising ecosystem
- Proven ability to mentor or onboard team members in a fast-paced, high-growth environment
- A passion for xAI's mission to protect freedom of speech and foster open public discourse
- Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions