# Senior Engineering Manager

**Company**: Helpshift
**Location**: Pune
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://apply.workable.com/j/823F100CB4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3bce4ed4-2a7

## Description

You will work on projects that impact conversations between customers and companies to bring maximum value to the consumer. As a Senior Engineering Manager, you will lead a team of engineers responsible for workflow enhancements like chatbots and auto-assignment systems while integrating with AI features.

Responsibilities:

- Evaluate software solutions and system performance, as well as supervise the software development team.
- Lead the team in working towards the stability, scalability, and resiliency of the Helpshift platform.
- Manage the development, deployment, and integration of software solutions.
- Strive to improve performance, efficiency, and sustainability of product.
- Advocate on behalf of team members.
- Demonstrate patience and use effective explanations when mentoring junior software developers.
- Plan and execute strategies for completing projects on time.
- Determine the need for training and talent development.
- Hire team members and contractors.
- Display strong work ethics.

Requirements:

- Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
- 5+ years of experience in software development.
- 3+ years experience in team management.
- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
- Leadership, team building, and mentoring skills.
- Exceptional interpersonal and communication skills.
- In-depth knowledge of at least one programming language such as Java, Clojure, Python, or JavaScript.
- Production experience of systems using Elasticsearch, Kafka, Redis.
- Ability to keep up with software industry trends and innovation.

## Skills

### Required
- Java
- Clojure
- Python
- JavaScript
- Elasticsearch
- Kafka
- Redis

### Nice to have
- MongoDB
- Redis
- Elasticsearch
- Kafka
- Postgresql

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/823F100CB4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)