# Relationship Service Manager - Hang Seng Bank (HK)

**Company**: HK Business
**Location**: Central, Hong Kong Island
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612582376?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/relationship-service-manager-hang-seng-bank-hk-3b986fef-32c/

## Description

Join Hang Seng Bank as a Relationship Service Manager in Commercial Banking - Corporate Banking. You'll support transformation projects, streamline processes, and collaborate with teams to deliver collective goals.

Principal responsibilities:

- Support transformation projects and process improvements in Relationship Management Department

- Review end-to-end lending process to improve operation efficiency and mitigate risks

- Collaborate across business and operations to deliver collective goals

- Represent Relationship Management Department in providing user requirements and feedback

- Organize briefings to share new initiatives and findings

- Evaluate control measures and recommend enhancements

- Strengthen internal controls and ensure compliance with regulatory requirements

- Provide centralized governance and management support

Requirements:

- University degree in Business Administration, Finance, Accounting, Economics, Risk Management, Statistics or Quantitative Analysis

- Minimum 5 years' experience in relationship management support or credit service, preferably in banking or financial institutions

- Understanding of Commercial Customers' product and services requirements, lending process, and bank's internal operations

- Ability to interact with business stakeholders at different levels

- Strong analytical skills, attention to details, and project management experience

- Fluency in Cantonese, Mandarin, and English

- Good MS Office or Excel skills

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## Skills

### Required
- Business Administration
- Finance
- Accounting
- Economics
- Risk Management
- Statistics
- Quantitative Analysis
- Cantonese
- Mandarin
- English
- MS Office
- Excel

### Nice to have
- project management

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612582376?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)