# HR Assistant Manager (Supporting Shared Services) **Company**: Fragomen Malaysia **Location**: Kuala Lumpur **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Consulting **Apply**: https://fragomen.wd115.myworkdayjobs.com/en-US/FragomenCareers/job/MY-Kuala-Lumpur/Assistant-Human-Resources-Manager_REQ-026314?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_3b96d54e-620 ## Description Fragomen Malaysia is seeking a dynamic and people-focused HR Assistant Manager (Supporting Shared Services) to support the Senior HR Manager in delivering high-quality HR support to employees across our Kuala Lumpur offices, with a particular focus on the regional Shared Services function within a professional services environment. As a HR Assistant Manager (Supporting Shared Services), you will act as a proactive HR partner to consulting teams, corporate functions, and Shared Services leaders. You will provide guidance on workforce planning, organisational design, employee engagement, and capability development. **HR Business Partnering** - Act as a proactive HR partner to consulting teams, corporate functions, and Shared Services leaders. - Provide guidance on workforce planning, organisational design, employee engagement, and capability development. - Support leaders in team performance management, coaching, and employee lifecycle decision-making. **Employee Relations & Compliance** - Manage employee relations matters with professionalism, fairness, and sound judgment. - Ensure compliance with Malaysian employment laws and internal global policies. - Support policy reviews, governance requirements, and risk mitigation initiatives aligned with professional services standards. **Talent Acquisition & Onboarding** - Partner closely with Talent Acquisition to recruit Shared Services talent, including conducting interviews, phone screenings, and selection activities. - Support the design and execution of Early Talent programs, including graduate and internship initiatives. - Coordinate campus recruitment, internship intake, and experienced-hire campaigns. - Deliver a positive onboarding experience that reflects the organisation’s culture and client-service mindset. **Performance & Talent Management** - Coordinate talent review and performance evaluation cycles across teams. - Support career development frameworks, promotion processes, and competency models. - Monitor talent pipelines, succession planning, and readiness for key roles. - Promote a high-performance culture focused on accountability, KPI tracking, continuous feedback, and development. **Learning & Development** - Identify learning needs and collaborate with regional L&D teams to deliver leadership, technical, and behavioural development programs. - Support continuous learning and upskilling initiatives across the Shared Services organisation. - Build and maintain external HR and industry networks to stay informed on best practices and emerging trends. **HR Operations & Shared Services Support** - Manage HR operational activities in partnership with HR, payroll, and HRIS teams. - Ensure accurate employee data management and efficient HR lifecycle processes. - Conduct governance checks and support compliance reporting requirements. - Drive continuous improvement initiatives to enhance service quality and operational efficiency. - Identify opportunities to streamline HR workflows and support automation initiatives. **Compensation & Benefits** - Support payroll processing, employee benefits administration, and claims management. - Coordinate insurance enrolment, renewals, and termination processes. - Support annual salary reviews, bonus cycles, promotions, and market benchmarking activities. - Assist with job evaluations and compensation recommendations. - Promote employee wellness initiatives and benefits awareness. **Culture, Engagement & Change Management** - Lead employee engagement initiatives for Shared Services teams. - Support diversity, equity, and inclusion programs aligned with global values. - Assist with change management activities related to new HR systems, processes, or organisational changes. **HR Systems & Reporting** - Manage HRIS updates and system-related projects for the Shared Services team. - Ensure Workday data accuracy and compliance with global processes and audit requirements. - Maintain employee leave and attendance records. - Prepare HR reports including headcount, turnover, and leave analytics. **Expatriate Management** - Manage end-to-end work pass and visa application processes. - Liaise with stakeholders and authorities to resolve immigration-related issues and ensure timely processing. **Additional Responsibilities** - Support coordination of office events, retreats, charitable initiatives, and employee activities. - Assist with local and regional wellness and CSR programs. **Requirements** - Bachelor’s degree in Human Resources, Business, Psychology, or a related field. - 5 years of HR generalist or HR business partnering experience, preferably within professional services, consulting, or multinational organisations. - Experience supporting Shared Services or multifunctional teams is advantageous. - Strong understanding of Malaysian employment laws and HR best practices. - Experience operating within matrix or regional structures is highly desirable. ## Skills ### Required - HR generalist - HR business partnering - Malaysian employment laws - Workday ### Nice to have - Shared Services - multifunctional teams - matrix or regional structures --- Source: [Apply at fragomen.wd115.myworkdayjobs.com](https://fragomen.wd115.myworkdayjobs.com/en-US/FragomenCareers/job/MY-Kuala-Lumpur/Assistant-Human-Resources-Manager_REQ-026314?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)