# 4PL Area Manager

**Company**: Flexport
**Location**: Atlanta Warehouse; Chicago Warehouse; Dallas Warehouse; New York City, New York, United States; Phillipsburg Warehouse; San Bernardino Warehouse
**Experience**: senior
**Job type**: full-time
**Salary**: $64,800-$89,100 USD
**Category**: Operations
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8052691?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3b46290d-6af

## Description

The 4PL Area Manager represents Flexport at external 3PL/4PL partner sites, ensuring adherence to SLA standards, system requirements, and SOPs. This role involves operational execution, forecasting coordination, invoice approval, and developing the 4PL operating model.

## Responsibilities

- Be Flexport's primary point of contact for assigned 3PL/4PL partners; travel to sites to inspect operations and hold partners accountable to SLAs across receiving, shipping, inventory accuracy, and packing quality

- Coach and support teams of 30–100 at partner facilities; enforce Flexport policies, SOPs, and compliance requirements and drive corrective action when needed

- Own performance reporting and serve as escalation point for operational issues and cross-functional troubleshooting

- Receive SNOP forecasts and own the process of sharing them with partners; confirm labor plans and capacity align to projected demand and surface risks before they impact merchant SLAs

- Ensure partners follow Flexport SOPs, use our WMS correctly, and maintain safety and loss prevention standards; capture learnings to evolve the 4PL operating model

- Review and approve 3PL/4PL invoices for accuracy and resolve discrepancies with partner teams

- Document and define how Flexport works with 4PL partners , processes, escalation paths, coverage models, and performance standards , and drive long-term network improvements

## Requirements

- 2+ years managing a team of 5 or more in a fulfillment, warehouse, or 3PL environment

- Valid passport and willingness to travel to partner sites, including internationally

- Proven ability to hold external partners accountable without direct authority

- Strong communication skills

- Experience building structure and process in ambiguous, fast-paced environments

- Strong problem-solving, data analysis, and prioritization skills; proficiency in Google Sheets / Excel

## Nice-to-Haves

- Experience with Warehouse Management Systems (WMS)

- 3PL/4PL vendor management or multi-site operations oversight

- Experience building SOPs or operational processes from scratch

- International logistics or supply chain experience

## Travel and Availability

- Regular travel to partner sites, including international locations, is required

- 4PL partners operate 7 days a week; you need to be reachable outside standard business hours

## Salary Range

The US base salary range for this position is $64,800-$89,100 USD.

## Skills

### Required
- team management
- communication
- problem-solving
- data analysis
- Google Sheets / Excel

### Nice to have
- Warehouse Management Systems (WMS)
- 3PL/4PL vendor management
- SOP development
- international logistics

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8052691?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)