# Guest Experience Representative

**Company**: Sandbox VR
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/sandboxvr/22b703c1-72b5-4ba0-b659-9594489d5f99?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3b3cface-dc4

## Description

We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures,whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment!

## Responsibilities

- Create unforgettable guest moments by greeting guests with energy and inviting them into an exciting, welcoming environment

- Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up

- Proactively share offers (F&B, repeat visits, gift cards) to boost engagement

- Master our proprietary tech and keep gear calibrated

- Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests

- Communicate with management and tech support when issues arise, clearly and quickly

- Maintain a spotless, high-energy store that meets Sandbox VR standards

- Sanitize gear thoroughly and display materials/gift cards to brand expectations

- Prepare iPads, body trackers, and gear before and after every session

## Requirements

- Egoless & Coachable: You take feedback well and pitch in wherever needed

- Adaptable & Proactive: You’re resourceful, self-driven, and good with change

- Team-Focused: You stay positive and celebrate group wins

- Reliable: On time, in uniform, and ready to shine

- Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs

- Weekend Availability: Required

- Experience: 1+ year in retail/hospitality

## Benefits

- Paid sick time + 401(k) match

- Commuter benefits (transit + parking)

- Referral bonuses + employee discounts

- Free VR sessions

## Skills

### Required
- Communication
- Teamwork
- Adaptability
- Technical skills

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Source: [Apply at jobs.lever.co](https://jobs.lever.co/sandboxvr/22b703c1-72b5-4ba0-b659-9594489d5f99?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)