# Receptionist & Administrator

**Company**: Priorygroup
**Location**: Marylebone, London
**Work arrangement**: onsite
**Job type**: Full-time
**Salary**: £26,300 per annum
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://jobs.priorygroup.com/en/postings/da10beaa-7313-4708-99dc-c88a17929bd5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3b168aa4-77b

## Description

This is an exciting opportunity to become part of Priory's flagship outpatient wellbeing service, working in a fast-paced, supportive environment alongside experienced mental health professionals.

The role operates on a rotating shift pattern, Monday to Friday, covering:

- 7:45am – 15:45pm

- 12:00pm – 8:00pm

You'll also work approximately one Saturday every four weeks on a rota basis (10:00am – 5:00pm, subject to change).

As our Receptionist & Administrator, you'll be the first point of contact for patients, clinicians and visitors, creating a positive first impression while ensuring the smooth day-to-day running of the centre.

Key Responsibilities:

- Delivering a warm, professional welcome to patients, clinicians and visitors.

- Managing enquiries and referrals, coordinating psychiatry and therapy appointments with patients and healthcare professionals.

- Providing accurate administrative support using a range of systems, including CRM platforms, clinical documentation systems and billing processes.

- Supporting the wider administration team to ensure the efficient running of the centre.

- Delivering exceptional customer service while maintaining excellent organisation, accuracy and attention to detail.

- Building positive relationships with patients and colleagues to provide a seamless, high-quality service.

Skills, Knowledge & Expertise:

- Previous experience in a healthcare or clinical administration role.

- Experience working in a busy reception or customer-facing position.

- Excellent communication and interpersonal skills.

- Strong organisational skills with the ability to prioritise a varied workload.

- Confident IT skills and experience using multiple systems.

- A professional, approachable manner with a genuine passion for delivering exceptional customer service.

Benefits:

- Birthday Holiday - your birthday as an extra day's annual leave

- Enhanced maternity pay

- Contributory pension scheme

- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)

- Access to development opportunities

- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel

- Leadership & management development

- Long service award

- Refer a friend bonuses

## Skills

### Required
- CRM platforms
- clinical documentation systems
- billing processes
- Excellent communication and interpersonal skills
- Strong organisational skills

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Source: [Apply at jobs.priorygroup.com](https://jobs.priorygroup.com/en/postings/da10beaa-7313-4708-99dc-c88a17929bd5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)