# Senior Software Engineer, Fullstack

**Company**: Grab
**Location**: HCMC
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Grab/744000154939209-senior-software-engineer-fullstack?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3b002289-d1d

## Description

Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation. The Grab Support Experience team, part of Grab Support Tech Family, builds systems that power Grab's support journey for consumers, drivers, and merchants.

As a Senior Software Engineer, Fullstack, you will develop full-stack systems for Grab Support Tech Family, working on desktop and in-app applications, services, APIs, and automation workflows that power Help Centre and related support platforms.

Key responsibilities include:

- Developing full-stack features using React, TypeScript, Golang, and Grab's internal platform tooling.

- Leading technical design and implementation for support journeys across Help Centre, support workflows, backend APIs, and internal platforms.

- Collaborating with product managers, designers, data scientists, QA/SET, and other engineering teams to define requirements and create high-quality solutions.

- Overseeing production readiness, including monitoring, alerting, dashboards, operational runbooks, and release quality.

- Participating in on-call support, incident handling, OPI/OSI follow-ups, root cause analysis, and prevention work.

- Improving testing practices across unit, integration, UAT, and end-to-end layers, and contributing to GSTF quality metrics.

- Reviewing code and technical designs, mentoring other engineers, and raising the engineering quality bar across the team.

Essential skills required include:

- 4+ years of professional software engineering experience, with full-stack development experience.

- Hands-on experience with React and TypeScript for building production frontend applications, and Golang for backend services, APIs, and microservices.

- Experience with distributed systems, service design, API design, data modelling, and reliability trade-offs.

- Experience leading technical design and delivering projects independently from requirements to production rollout.

- Good familiarity with AI-assisted software development and modern AI engineering practices.

- Experience building maintainable, testable code with unit, integration, and end-to-end testing practices.

- Debugging skills across frontend, backend, logs, metrics, and production systems.

- Experience with a non-relational / noSQL database such as Elasticsearch, MongoDB, or DynamoDB.

- Experience in version control tools (Git, Bitbucket, etc.).

- Strong ownership and stakeholder management skills.

- Communication skills.

- Ability to mentor engineers, give clear code review feedback, and improve team engineering practices.

Benefits include:

- Term Life Insurance and comprehensive Medical Insurance.

- GrabFlex to create a benefits package that suits individual needs and aspirations.

- Parental and Birthday leave.

- Love-all-Serve-all (LASA) volunteering leave.

- Confidential Grabber Assistance Programme.

- FlexWork arrangements such as differentiated hours.

## Skills

### Required
- React
- TypeScript
- Golang
- distributed systems
- service design
- API design
- data modelling
- reliability trade-offs
- AI-assisted software development
- modern AI engineering practices
- unit testing
- integration testing
- end-to-end testing
- debugging
- non-relational databases
- version control tools
- stakeholder management
- communication
- mentoring

### Nice to have
- Temporal
- workflow orchestration systems
- AI-powered user experiences
- support automation
- agent-assist tools
- chatbot flows
- intelligent self-service products
- ticketing systems
- Help Centre
- CRM
- customer support platforms
- cloud solutions
- AWS
- Azure
- Google Cloud environments

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Grab/744000154939209-senior-software-engineer-fullstack?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)