# Electronics Technician

**Company**: Dow Jones
**Location**: LaGrange
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $90,000 - $110,000
**Category**: IT
**Industry**: Technology

**Apply**: https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/LaGrange/System-Support-Specialist-Sr_Job_Req_54065?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3ae28d40-adf

## Description

As part of the Dow Jones Print Business Operations Group, you will ensure exceptional service for customers and create great experiences for employees.

You will operate independently, supporting the maintenance and operation of electronic and electromechanical systems crucial for producing publications across multiple corporate locations. This position requires 35 hours per week, with varying workdays based on operational needs. Overtime may be required occasionally.

**Responsibilities:**

- Breakdown Repair Response: Provide immediate responses to equipment breakdowns, coordinating with machinists to resolve issues promptly.

- Technical Expertise: Troubleshoot and repair electronic and electromechanical components across the pressroom, mailroom, and building equipment.

- Technology Integration: Support the integration of new technologies into operational processes and serve as a liaison for vendors.

- Technical Guidance: Offer technical assistance, training, and support to staff and customers.

- Documentation and Training: Develop and maintain essential documentation for support staff and create training programs.

- Maintenance and Upgrades: Plan and execute system software, application, and hardware upgrades.

- Project Leadership: Lead projects involving resource analysis and delivery requirements.

- Troubleshooting and Support: Respond to complex technical issues escalated by support personnel.

- Communication: Maintain effective communication with management and other departments.

- Safety Compliance: Adhere to all safety and environmental policies.

**Requirements:**

- 3-5 years of experience supporting technology systems relevant to this role.

- Previous experience in a production environment, preferably in cold web offset newspaper printing production.

- Strong technical knowledge of applicable technology models.

- Proficiency in troubleshooting network and data communications systems.

- Familiarity with desktop operating systems, applications, and peripherals.

- Ability to manage time effectively, prioritize tasks, and communicate clearly.

- Technical degree or equivalent military training or work experience in a related field.

- Physical capability to stand for long periods, lift up to 50 lbs, kneel, bend, stoop, and operate heavy equipment safely.

**Benefits:**

- Comprehensive Healthcare Plans

- Paid Time Off

- Retirement Plans

- Comprehensive Medical, Dental and Vision Insurance Plans

- Education Benefits

- Paid Maternity and Paternity Leave

- Family Care Benefits

- Commuter Transit Program

- Subscription Discounts

- Employee Referral Program

## Skills

### Required
- middleware integration
- networking technologies
- application performance tuning
- troubleshooting network and data communications systems
- electronic and instrumentation shop instruments

### Nice to have
- distribution/mail packaging experience
- conveyor lines
- stacking and strapping equipment
- PLC systems

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Source: [Apply at dowjones.wd1.myworkdayjobs.com](https://dowjones.wd1.myworkdayjobs.com/en-US/Dow_Jones_Career/job/LaGrange/System-Support-Specialist-Sr_Job_Req_54065?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
