# Senior Scaled Customer Activation Manager | Canada

**Company**: Ramp
**Location**: Toronto, ON
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full-time
**Salary**: CA$138K - CA$189K
**Category**: Sales
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/ramp/70958953-f10f-4dba-a606-80a10f80a8f6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3addeb42-e95

## Description

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.

The Senior Scaled Customer Activation Manager role involves driving the onboarding, activation, and early growth of Ramp's self-service customers.

**Key Responsibilities:**

- Become an expert in Ramp's suite of products and drive efficient onboarding of new customers at scale

- Own micro-SMB and SMB accounts 1:1, ensuring they can fully onboard onto Ramp in 60 days and <2 calls

- Balance priorities and multiple tasks supporting implementation, follow-up, and proactive outreach

- Partner with the Product team to ensure customer feedback and pain points are heard and prioritized

- Identify areas of opportunity to automate and scale the onboarding process

- Help maintain an industry-leading satisfaction rate with customers

**Requirements:**

- Minimum 3 years of experience in sales, customer success, or product operations in a B2B organization

- Exceptional project management and time management skills

- Excellent verbal and written communication skills

- Desire for ownership and growth in the role over time

- Proven track record of meeting weekly or monthly KPIs

- Experience owning a high-volume book of business of 100+ customers at a time

**Nice to Haves:**

- Experience with accounting software (e.g., Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

- Experience with financial services sales

- Experience at a high-growth startup

**Benefits:**

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

- And more (see job posting for full details)

## Skills

### Required
- project management
- time management
- verbal communication
- written communication
- sales
- customer success

### Nice to have
- accounting software
- financial services sales
- high-growth startup experience

---

Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp/70958953-f10f-4dba-a606-80a10f80a8f6?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)