# Transition & Implementation Manager

**Company**: Expeditors
**Location**: Johor Bahru, Johor
**Experience**: executive
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000153670279-transition-implementation-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/transition-and-implementation-manager-3ad0e753-33b/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

The Role of the Transition & Implementation Manager

The Transition & Implementation manager is responsible for planning and managing a successful customer transition from the award of business through the daily execution of branch operations. They are a single point of contact for accounts identified as requiring special attention based on the complexity of the scope of services (size, multi-product, IS requirements).

Major Duties & Responsibilities:

- Define business awarded

- Develop a transition timeline for both business and systems

- Communicate customer's requirements to management

- Document and implement agreed upon procedures

- Manage transition resources, scope, schedule and quality

- Point of contact for customer, sales, management, etc.

- Facilitate the resolution of open issues and minimize risk

- Communicate project status to transition team, sponsors and Branch operations

- Successfully close a transition through a service review (Quality Management Review)

- Significant travel required (60 -80% on short notice)

QUALIFICATIONS:

- Background in project management or project coordination

- Logistics industry knowledge is preferred

- Strong understanding of supply chain solutions

- Ability to document business process flows

- Familiarity with EDI and its use

- Recent project management experience (preferable in the logistics industry)

- Four-year college degree preferred

- Outstanding communication skills including written and presentation

- Excellent leadership skills include facilitation, motivation, negotiation and team building

- Organizational skills

- Problem solving/analytical skills

- Interpersonal skills to foster collaboration among team members and customer

- Ability to manage multiple tasks and projects

- Strong computer skills and general knowledge of supply chain software

Additional Information: Expeditors offers excellent benefits:

- 13 Months

- Commission

- Allowance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

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## Skills

### Required
- project management
- logistics industry knowledge
- supply chain solutions
- business process flows
- EDI
- communication skills
- leadership skills
- organizational skills
- problem solving
- interpersonal skills
- computer skills

### Nice to have
- recent project management experience

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000153670279-transition-implementation-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)