# Customer Account Specialist

**Company**: Hewlett Packard Enterprise
**Location**: Bengaluru, Karnātaka
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Customer-Account-Specialist_1217022-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-account-specialist-3abfeeb4-d2c/

## Description

We are seeking a Customer Account Specialist to join our team in Bengaluru, Karnataka, India. As a Customer Account Specialist, you will provide professional solutions to company end-users, dealers, and service providers originating from unresolved escalated case issues received via telephone and written correspondence.

**Responsibilities:**

- Provide an escalation link for company field employees, executives, and channel regarding customer satisfaction issues

- Resolve customer complaints and issues in a timely and professional manner

- Analyse and resolve complex customer issues

- Collaborate with internal teams to resolve customer issues

**Requirements:**

- Typically a Bachelor's degree or equivalent experience and/or 1-2 years related experience or Master's degree

- Basic knowledge in the field of Customer Relations

- Demonstrated verbal communication and customer service skills

- Knowledge of microcomputer hardware, basic-level knowledge of operating systems software

- Demonstrated writing/correspondence skills

**What We Can Offer You:**

- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing

- Opportunities for personal and professional development

- Unconditional inclusion and a flexible work environment

**Work Arrangement:**

- Hybrid role with a requirement to work on average 2 days per week from an HPE office

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Customer Relations
- Verbal Communication
- Customer Service
- Microcomputer Hardware
- Operating Systems Software
- Writing/Correspondence

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Bengaluru-Karntaka-India/Customer-Account-Specialist_1217022-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)