# Senior Patient Administrator

**Company**: Circle Health Group
**Location**: Rochdale
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Up to £28,652.32 per year
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Highfield-Hospital---Rochdale/Senior-Patient-Administrator_JR117833?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3ab3089a-a5c

## Description

We are seeking an experienced, proactive and highly organised Senior Patient Administrator to join our Patient Administration team at The Highfield Hospital in Rochdale. The successful candidate will provide operational support across a range of administrative functions and play a key role in ensuring an excellent patient experience from referral through to discharge.

**Responsibilities:**

- Provide efficient, accurate, and compassionate administrative support throughout the patient journey, including booking, admission, transfer, and discharge.

- Maintain high standards in data entry, appointment scheduling, and communication with patients and clinical staff.

- Ensure timely processing of documentation, referrals, and patient updates using the appropriate systems.

- Act as a senior point of contact for patient administration staff, offering guidance and troubleshooting support for complex queries.

- Support task allocation and day-to-day workflow coordination across the team.

- Ensure handovers are completed and all processes are followed in line with departmental procedures.

**Requirements:**

- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence

- Experience in a patient administration, bookings, or healthcare support role.

- Strong organisational skills and attention to detail.

- Confident using hospital systems and Microsoft Office applications.

- Excellent communication and interpersonal skills.

- Ability to support and mentor junior team members.

- Previous experience in a senior administrative or team coordinator role.

- Knowledge of patient pathways, referral systems, or RTT targets.

- Understanding of information governance and confidentiality policies.

- Experience working in a private hospital or clinical environment.

**Salary & Benefits:**

- Salary: Up to £28,652.32 per year (depending on level of experience, training and qualification)

- 25 days holiday per year + bank holidays, increasing to 30 days with service

- Private Pension Scheme

- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

- Friends & Family Hospital Discounts

- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

- Non-contributory life insurance

- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

- Access to resources, tools and services to support your wellbeing

- Employee recognition programmes

- Industry leading training and development opportunities

## Skills

### Required
- patient administration
- bookings
- healthcare support
- hospital systems
- Microsoft Office applications
- organisational skills
- communication skills
- interpersonal skills
- mentoring
- team coordination
- information governance
- confidentiality policies

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Source: [Apply at circlehealth.wd103.myworkdayjobs.com](https://circlehealth.wd103.myworkdayjobs.com/en-US/chgcareers/job/Highfield-Hospital---Rochdale/Senior-Patient-Administrator_JR117833?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)