# Global Spare Parts Escalation & Supply Chain Specialist

**Company**: HP Indigo
**Location**: Ness Ziona, Center District
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Ness-Ziona-Center-District-Israel/Junior-Supply-Chain-Specialist_3169628-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3ab01107-b7a

## Description

At HP Indigo, ensuring the availability of spare parts is critical to keeping our customers' businesses running.

As a Global Spare Parts Escalation & Supply Chain Specialist, you will take ownership of critical operational escalations, lead cross-functional problem-solving, and drive end-to-end resolution of issues impacting global spare parts operations.

**Responsibilities**

- Lead critical escalations: Own complex operational issues end to end, from initial identification and root-cause analysis to resolution and follow-up.

- Drive cross-functional collaboration: Bring together stakeholders across Supply Chain, Engineering, Product Support, Logistics, Procurement, Manufacturing, Planning, Warehousing, and regional Service teams to align on priorities and actions.

- Make decisions that matter: Assess business impact, operational constraints, and customer needs to determine priorities and drive timely, effective solutions.

- Turn data into action: Analyze operational data to identify risks, bottlenecks, recurring issues, and opportunities to improve performance.

- Drive continuous improvement: Lead initiatives that streamline processes, improve service levels, reduce operational friction, and enhance customer satisfaction.

- Leverage analytics and automation: Develop and improve dashboards, reports, and automated solutions to increase visibility, support decision-making, and improve operational efficiency.

- Monitor operational performance: Track key performance indicators (KPIs), identify performance gaps, and drive corrective actions.

- Build global partnerships: Serve as a key point of contact for stakeholders worldwide, ensuring clear communication, alignment, and accountability throughout the escalation process.

**Requirements**

- Bachelor's degree in industrial engineering, Supply Chain Management, Logistics, Operations Management, or a related field.

- Experience in Supply Chain, Logistics, Operations, Customer Support, Manufacturing, or a similar operational environment, preferably in a global organization.

- Strong analytical and problem-solving skills, with the ability to make data-driven decisions and manage competing priorities in a dynamic environment.

- Excellent communication and interpersonal skills, with the ability to influence stakeholders and drive collaboration across global teams.

- Strong ownership, initiative, and accountability, with the ability to make decisions under pressure and maintain a customer-focused approach.

- Familiarity with ERP systems and analytical tools such as Power BI, Tableau, SQL, or Python, along with an interest in process optimization and continuous improvement.

## Skills

### Required
- Supply Chain Management
- Logistics
- Operations Management
- Analytical skills
- Problem-solving skills
- Communication skills
- Interpersonal skills
- ERP systems
- Power BI
- Tableau
- SQL
- Python

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Ness-Ziona-Center-District-Israel/Junior-Supply-Chain-Specialist_3169628-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)