# Customer Assistant

**Company**: Sainsbury's Supermarkets Ltd
**Location**: Bury St. Edmunds, Suffolk
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400094743?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_3a8ac48a-d75

## Description

We are seeking a Customer Assistant to join our team at Sainsbury's Supermarkets Ltd in Bury St. Edmunds, Suffolk. As a Customer Assistant, you will be responsible for providing excellent customer service, supporting customers with their queries, and ensuring that the store is well-stocked and presented.

**Job Responsibilities:**

- Provide exceptional customer service, making customers feel valued and supported

- Assist with various tasks such as filling shelves, picking orders, serving customers, and selling products

- Use digital tools to enhance customer experience and perform job tasks efficiently

- Help organize and move stock, maintain shelf tidiness, and ensure a clean work environment

- Develop product knowledge to make informed recommendations to customers

**Requirements:**

- Friendly and welcoming demeanor with a genuine enthusiasm for helping customers

- Ability to thrive in a fast-paced, physical, and high-energy environment

- Team player with a willingness to support colleagues and take on new challenges

- Flexibility to work across the store and adapt to changing situations

- Openness to learning and using new digital tools and technology

- Attention to detail and commitment to maintaining a clean and tidy workspace

**Benefits:**

- Discount card offering 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday

- Holiday entitlement based on hours worked

- Enhanced Family Leave policies, including maternity, paternity, and adoption support

- Pension and life cover, with matching contributions and additional benefits

- Sainsbury's share schemes, allowing employees to buy shares at discounted prices

- Various retail savings, including discounts on eating out, holidays, and other retailers

- Physical and mental wellbeing programs, such as cycle-to-work schemes, gym access, and employee assistance programs

**Contract Details:**

- Part-time position with 15 contract hours per week

- Permanent contract type

- Availability required on Sundays from 06:00 to 18:00 and Mondays from 06:00 to 18:00

## Skills

### Required
- customer service
- digital literacy
- physical stamina
- teamwork
- adaptability

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